Take Out Associate
2 months ago
At SOFRAM, we are dedicated to delivering exceptional Mediterranean cuisine and outstanding service. Our goal is to ensure every guest leaves with a smile. We are currently seeking motivated Take-Out Associates to join our team. This position is available on a full-time basis, with weekend availability required.
**Location**:
8707 Dufferin Street, Thornhill. Applicants should be located nearby as this position requires on-site work.
**How to Apply**:
Please bring a physical copy of your resume to our restaurant for review. Be prepared for an on-the-spot interview if necessary.
**Key Responsibilities**:
- Greet and assist customers picking up take-out orders, ensuring they have a positive experience.
- Accurately take and process food and drink orders, addressing customer questions and offering recommendations.
- Prepare and package orders for take-out, ensuring accuracy and quality.
- Handle customer complaints or issues with a positive and professional attitude.
- Collaborate with restaurant servers and kitchen staff to ensure seamless order fulfillment.
- Follow all safety and sanitation policies when handling and packaging food and beverages.
- Issue bills, process payments, and handle cash transactions accurately.
- Maintain cleanliness and organization of the take-out area, including cleaning surfaces, refilling supplies, and managing waste.
- Complete additional duties as assigned by management to support overall restaurant operations.
**Requirements**:
- Fluent in English, with strong communication skills.
- Availability to work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
- Quick learner with the ability to follow direction and demonstrate initiative.
- Ability to work efficiently in a fast-paced environment.
- Reliable and punctual, with access to dependable transportation.
- Positive attitude and ability to engage with customers easily.
- Familiarity with or willingness to learn how to use restaurant software (POS systems).
**Experience**:
- Previous experience in a customer service or food handling role is preferred but not required.
We look forward to hearing from you
**Job Types**: Full-time, Part-time
Pay: $16.55-$17.00 per hour
Expected hours: 40 per week
Additional pay:
- Tips
**Benefits**:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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