Sales Effectiveness Coach

2 months ago


Toronto, Canada Moneris Solutions Full time

**Your Moneris Career - The Opportunity**:
You will manage and collaborate with the IB (Independent Business) Sales Leadership team to provide sales effectiveness coaching for our sales centre and field agents to increase performance as it relates to sales approach, productivity, product knowledge, and achieving targets. This includes coaching agents on sales tools, products and services, and processes that are followed to enhance customer satisfaction and achieve revenue targets based on the defined IB sales strategies.

**Location**:You will be based in our Toronto, Montreal, Sackville or Burnaby office and will work in a Hybrid model.

**Reporting Relationship**: You will report to Senior Manager, Sales Effectiveness

**Your Moneris Career - What you'll do**:

- Design and implement a coaching and monitoring program for both Sales Centre and assigned Field consultants that increases revenue generating Indicators
- Engage with Sales reps on client prospecting visits and phone calls to assess performance capabilities and to assist increasing their abilities to increase sales
- Improve sales effectiveness programs by strategically implementing your plan end to end
- Partner with our teams to facilitate product training launches, refresher training with the goal to increase agent capability to achieve revenue targets
- Create post-training support with system, product and process knowledge to increase agent success to improve adoption
- Participate in development plans with the IB Sales leadership team to enhance the skills of tenured agents

**Your Moneris Career - What you bring**:

- Organizational and time management skills, ability to meet deadlines and multitask
- Self-starter with a hunter mentality and passion towards leading people
- Experience influencing and collaborating in a matrix organization
- Have initiative and be motivated to succeed in a high-trust role
- Experience exceeding sales targets

**Nice-to-have...**:

- Bachelor's degree in Business or a related field of study or equivalent work experience
- 2+ years of experience in a sales prospecting role, outside sales considered an asset
- Bilingualism in English and French

**Your Moneris Career - What you get**:

- Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
- Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

LI-Hybrid

OPS-IND



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