General Manager

6 months ago


Toronto, Canada Oliver & Bonacini Full time

**Company Description**
Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver & Bonacini Hospitality.

**What's in it for you**:

- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/ Clothing Reimbursement
- Monthly dining allowance for all O&B and Freehand locations
- 50% Dining Discount for all O&B and Freehand locations
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

You will be part of an extraordinary and exciting company, heavily involved in many aspects of the restaurant including building and encouraging high performing teams, upholding our tried and true ( or Sought after set of systems and procedures) set of systems and procedures while working closely with your FOH and BOH Teams. You will be empowered to take ownership and help drive the O&B vision each day; continuing to set our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience

**PRIMARY DUTIES & RESPONSIBILITIES**
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics

**Qualifications**
- A minimum of 5 years progressive experience within the hospitality industry
- Experience in a similar environment
- Self starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset

**Additional Information**

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.



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