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Power Systems Clerk
4 months ago
**May 15, 2024,** and will continue to be accepted by the Human Resources & Safety Division until the position is filled.
**POWER SYSTEMS CLERK - TEMPORARY**
Lines & Operations Division - Outside Staff Collective Agreement
Group III Schedule “B”: $21.0407 to $26.3009/hour (May 1, 2024 rates)
***:
Under the general direction of the applicable Supervisor, and the technical direction and guidance of the Lines & Operations
Coordinator, is the front-line customer service person at the SYNERGY NORTH Operations Centre and is responsible for
handling and routing various customer inquiries and requests, as well as performing various clerical functions related to
Lines & Operations and AM&E.
- Receives, compiles, processes, and directs internal and external customer inquiries and complaints to the
appropriate area(s).
- Dispatches emergency calls as necessary.
- Processes time sheets (including overtime), maintains and balances banked overtime for all Lines & Operations
- and AM&E Union staff, and checks and balances at the end of the pay period for payroll purposes.- Performs administrative functions related to the initiation, distribution, recording and completion of all service and
- work orders, performing follow-up if required to ensure that each are addressed.- Performs clerical work for Lines & Operations and AM&E, not limited to and including reception, filing, typing,
completion of forms, processing P-card statements, and data entry as well as other related tasks assigned by the
Lines & Operations Coordinator.
- Records and distributes minutes of meetings.
- Schedules appointments for Line Supervisors, Lines Technicians, and Service Trucks.
- Reconciles purchasing receivers and invoices.
- Assists the Engineering and Metering Departments with clerical duties as required.
- Distributes the internal mail.
- Ensures that the security policy of the Operations Centre is adhered to when visitors and/or guests are visiting the
- building.- Maintains stock of supplies in meeting rooms and assists with meeting room set-up if required.
- Performs such other related duties as may be assigned.
**QUALIFICATIONS:
**Mandatory**:
- Secondary school graduation together with two (2) years of customer service, data entry, and office/clerical experience
- or an equivalent combination of education and experience.- Experience with computers and related software and excellent keyboarding skills with accuracy are required.
- Excellent verbal and written communication, customer relations, and interpersonal skills with a commitment to
- continuous improvement and teamwork are also necessary.- Must have proven initiative and be able to work effectively on their own and be able to successfully adjust to multiple
and shifting priorities as required.
**Preferred**:
- Experience with Central Square / HTE Purchasing, Work Orders, and CIS database systems.- Experience working within a Local Area Network (LAN).
**CONDITIONS OF EMPLOYMENT**:
- Must be willing to work additional hours, overtime and be available for call-in as required.- Must successfully complete a Police Information Check.
**_TESTING_**_ To confirm ability and suitability, applicants may be required to take tests related to the job requirements and duties of this position, which _
- may be conducted by a third party._
