Customer Experience Ambassador, Boutique

3 months ago

Ottawa, Canada Royal Canadian Mint Full time

The Royal Canadian Mint (The Mint) is hiring a Customer Experience Ambassador who can thrive in a dynamic and inclusive environment.

Reporting to the Supervisor, Retails, the Customer Experience Ambassador will be responsible for providing informative, friendly and entertaining tours to visitors, promoting the Mint through the sale of its products and ensuring the seamless flow of day-to-day work activities in the boutique.

**Education and Experience**:

- College diploma and experience in a similar function
- Minimum two (2) years’ experience in the tourism industry and/or in a retail environment
- Customer service and sales experience is an asset
- Bilingualism (English/French) is required

**Knowledge**:

- Knowledge of the Royal Canadian Mint, its products and its markets
- Guided tour and introduction techniques while greeting visitors
- Use of computers and able to operate cash registers and cash handling
- Inventory replenishing and control

**Skills and Abilities**:

- Book and organize guided tours.
- Lead guided tours in both official languages; confident with public speaking in groups up to 30 people
- Answer visitor inquiries and complaints professionally, find appropriate solutions and resolve these efficiently
- Excellent interpersonal skills and competent with selling and training techniques
- Possess strong communication skills with positive teamwork attitude
- Work well under pressure and comfortable with repetitive tasks
- Write clearly and concisely in both official languages
- Demonstrate initiative and sound judgment. Able to determine priorities and remain organized
- Must be available to work Monday through Sunday with a flexible schedule

At the Mint you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. The health and safety of our employees is a top priority. We pay competitive salary and offer a range of benefits that support employees and their families. The Mint supports its employees by focusing on their growth and development.

**Ready to mint your career?

  • Customer Experience Ambassador

    1 week ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Ambassador", "content": "Join Our TeamWe are seeking a Customer Experience Ambassador to join our team at Indigo Books & Music. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our products to tell...

  • Customer Experience Ambassador

    1 week ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Ambassador", "content": "Join Our TeamWe are seeking a Customer Experience Ambassador to join our team at Indigo Books & Music. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our products to tell...

  • Boutique Assistant

    4 months ago

    Ottawa, Canada Boutique du Parlement Full time

    **Do you want to meet people from across the country and around the world? Would you like to work at one of Canada’s iconic attractions? Then the Parliamentary Boutique is the place for you!** Requirements: Minimal experience in the retail industry (or equivalent). Knowledge: Basic management and accounting principles. **Main responsibilities** -...

  • Boutique Assistant

    3 months ago

    Ottawa, Canada Boutique du Parlement Full time

    **Do you want to meet people from across the country and around the world? Would you like to work at one of Canada’s iconic attractions? Then the Parliamentary Boutique is the place for you!** Requirements: Minimal experience in the retail industry (or equivalent). Knowledge: Basic management and accounting principles. **Main responsibilities** -...

  • Salesperson, Boutiques

    4 months ago

    Ottawa, Canada Ingenium - Canada's Museums of Science and Innovation Full time

    Le français suit l'anglais. **VARIOUS EMPLOYMENT STATUS AVAILABLE**: - Please specify your preference on your resume. - Indeterminate, part-time (minimum 12.5 hours per week - Casual (no assigned hours) The Boutique Salesperson provides friendly, courteous and efficient customer service to all of the museums boutique visitors. They set up and maintain...

  • Seasonal Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    About Indigo Books & MusicWe are a leading Canadian retailer of books, gifts, and home decor, dedicated to creating a welcoming and inspiring environment for our customers. Our mission is to ignite a love of reading and learning in our communities.Job SummaryWe are seeking a Seasonal Customer Experience Ambassador to join our team at Indigo Books & Music. As...

  • Seasonal Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    About Indigo Books & MusicWe are a leading Canadian retailer of books, gifts, and home decor, dedicated to creating a welcoming and inspiring environment for our customers. Our mission is to ignite a love of reading and learning in our communities.Job SummaryWe are seeking a Seasonal Customer Experience Ambassador to join our team at Indigo Books & Music. As...

  • Customer Service Ambassador

    1 week ago

    Ottawa, Ontario, Canada Bass Pro Shops Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Bass Pro Shops. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and creating a welcoming environment for all customers.Key ResponsibilitiesProvide friendly and professional greetings to all...

  • Customer Service Ambassador

    1 week ago

    Ottawa, Ontario, Canada Bass Pro Shops Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Bass Pro Shops. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and creating a welcoming environment for all customers.Key ResponsibilitiesProvide friendly and professional greetings to all...

  • Brand Ambassador

    5 months ago

    Ottawa, Canada Canada Goose Inc. Full time

    Company Description Canada Goose isn't like anything else. We’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products...

  • Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and promoting a positive and engaging store environment.Key ResponsibilitiesCreate a Welcoming Store...

  • Customer Experience Ambassador

    4 days ago

    Ottawa, Ontario, Canada Sleep Country Full time

    Unlock Your Potential as a Customer Experience SpecialistWe're seeking a highly motivated and customer-centric individual to deliver exceptional retail experiences through multiple communication channels.As a Bilingual Customer Experience Specialist, you will be the primary point of contact for our customers, providing information about our products and...

  • Customer Experience Ambassador

    4 days ago

    Ottawa, Ontario, Canada Sleep Country Full time

    Unlock Your Potential as a Customer Experience SpecialistWe're seeking a highly motivated and customer-centric individual to deliver exceptional retail experiences through multiple communication channels.As a Bilingual Customer Experience Specialist, you will be the primary point of contact for our customers, providing information about our products and...

  • Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our retail team, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our products to tell stories.Key...

  • Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our retail team, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our products to tell stories.Key...

  • Customer Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and promoting a positive and engaging store...

  • Customer Experience Ambassador

    1 week ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and promoting a positive and engaging store...

  • Customer Experience Ambassador

    2 days ago

    Ottawa, Ontario, Canada Indigo Books & Music Inc. Full time

    Customer Experience RepresentativeIndigo is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our product to tell stories.Key Responsibilities:Create a warm and welcoming...

  • Customer Experience Ambassador

    2 days ago

    Ottawa, Ontario, Canada Indigo Books & Music Inc. Full time

    Customer Experience RepresentativeIndigo is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our product to tell stories.Key Responsibilities:Create a warm and welcoming...

  • Customer Experience Ambassador

    5 days ago

    Ottawa, Ontario, Canada Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our store team, you will play a vital role in creating a welcoming and engaging environment for our customers.Key ResponsibilitiesSupport the daily operations of the store, ensuring a seamless...