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Site Supervisor, Parking

4 months ago

Halifax, Canada Indigo Park Canada Inc. Full time

Looking for a stable job, with room for growth, career development, group benefits, paid breaks, and a $500 signing bonus*? Come join our dynamic team, and discover what top notch parking service is all about

A world leader in parking management and urban mobility solutions, Indigo is active in fourteen countries, and across Canada from coast to coast.

We are currently seeking a motivated, reliable, and outgoing team player to take on the role of Site Supervisor, for the QEII Hospital campus in downtown Halifax.

**WORK SCHEDULE**:
The successful applicant will have a regular schedule of 6:30 AM to 3:30 PM Monday through Friday, with a paid break bonus. Additional hours are required as operations dictate. Participation in manager on duty program (which comes with additional compensation) is required.

Access to reliable transportation is required.

If you can solve problems, prioritize tasks, enjoy interacting with the public, and aren't afraid to work outdoors when required, than this could be the right position for you.

**JOB DESCRIPTION**:
OPERATIONS:

- Oversee a team of 6+ shift Team Leads, and 15+ CSRs
- Take ownership and leadership of the overall parking operations for the QEII sites, while abiding by the standards and norms of Indigo.
- Oversee the daily operations of all aspects of the parking lots.
- Patrol and inspect the parking area daily to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
- Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
- Timely collection of monthly parking fees.
- Actively identify and correct any inefficiencies in the parking operation.

ADMINISTRATION:

- Prepare and remit parking statistics and/or reports.
- Count, collect and deposit parking revenues.
- Contracting outside service providers as required (line painting, major equipment repairs, etc).
- Data entry.
- Use of billing software, parking software, and Word Suite.
- Bi-Weekly scheduling of employees (mix of full-time and part-time)
- Approving time sheets
- Assist in recruitment/on-boarding

CUSTOMER RELATIONSHIP:

- Build positive relationships with customers and the client.
- Note the nature of complaints received by customers, and actively help develop and suggest solutions.
- Communicate verbally with customers and clients in English.

**REQUIREMENTS**:

- High school diploma or equivalent.
- High level of interpersonal skills, including poise and diplomacy.
- Good communication skills, both verbally and written.
- Strong work ethic and commitment to customer service.
- Ability to work with little supervision.
- Ability to work in an outdoor environment.
- Ability to lift up to 25lbs.
- Ability to use basic hand tools and power tools for making repairs.

We provide free uniforms, paid training, and paid breaks.

Employment is conditional on successfully passing a criminal record check.

*$500 signing bonus is paid out as $250 after the third month, and $250 after the sixth month, conditional on a good attendance record.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus

COVID-19 considerations:
Physical barriers and the use of provided PPE are in place to ensure the safety of staff and guests.

Licence/Certification:

- Driving Licence (required)

Work Location: One location