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Digital Communication Coordinator

4 months ago

Toronto, Canada Scarborough Health Network Full time

**Company Biography**:
Across our three hospitals and eight satellite sites, **Scarborough Health Network (SHN)** is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. We are also proud to be named one of **Canada’s Most Admired Corporate Cultures** for 2023 Learn more at shn.ca

**FOR EXTERNAL APPLICANTS ONLY**: _As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospital’s Workplace Health and Safety department._ **Fully vaccinated**: having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by WHO (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days ago.

**Position Overview**:
Scarborough Health Network (SHN) is seeking a dynamic strategic communications professional to join our team as a Digital Communications Coordinator. Your expertise will particularly support SHN's expanding Education and Research programs by developing, planning and implementing a wide variety of marketing and communications initiatives aimed at promoting and enhancing academic?experiences, including educational activities, research, and community outreach.

The Communications Coordinator directly reports to the EVP of Education and Director of Marketing and Communications. The scope of this role includes dynamic content creation and coordinating its delivery across many multimedia channels — with a focus on high quality, innovative and effective promotions and advertising to advance SHNs community-related goals. This role requires in-depth knowledge of social media and other digital platforms and relevant trends, exceptional professionalism and communication skills, and awareness of community needs.

**Company Vacancy/Request for Transfer**:
**Responsibilities**:

- Promote and share about education and research and SHN through diverse communication channels
- Collaborate with education and research professionals to create compelling content promoting SHN's educational and research activities
- Facilitate partnerships between education, research, and executive entities to positively impact community healthcare
- Work with education and research teams to effectively communicate SHN's efforts in improving healthcare accessibility to the Scarborough community
- Support the VP of Education to ensure the highest quality promotion of research and education efforts
- Demonstrate competency in various communication channels, including social media, public website, SharePoint intranet, newsletters, etc.
- Coordinate, develop, and produce visual content (videos, infographics, digital advertising) to effectively convey the impact of education and research efforts
- Communicate initiatives with a patient-centric approach emphasizing the positive outcomes for individuals within the Scarborough community and promoting a sense of community involvement in healthcare transformation.
- Implement interactive content strategies, such as live Q&A sessions, polls, and discussion, to encourage student and community and feedback regarding healthcare priorities
- Develop and implement social media strategies to promote the SHN initiatives
- Foster engagement through social media platforms by encouraging students and community participation in healthcare discussion, surveys, and awareness campaigns
- Manage and schedule social media post via Twitter, Instagram, and TikTok.

**Requirements**:

- Bachelor's degree in Communications, Marketing, Digital Media, or related field
- Minimum 3 years of experience in a communications, marketing, or similar role
- In-depth knowledge of social media platforms, content creation, and emerging trends
- Exceptional written and verbal communication skills
- Strong collaboration and relationship-building skills
- Ability to think creatively and strategically
- Detail-orientated with excellent organizational skills
- Awareness of healthcare and community-related issues in Scarborough

**Accommodation Statement**:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AO