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Management Trainee

4 months ago

Edmonton, Canada Cash Canada Full time

We are hiring a motivated Manager In Training that is open for an opportunity that offers career growth in the pawnshop environment and that allows them to connect with people in their community and make a positive difference in our customers lives.

Cash Canada offers weekly competitive pay and benefits, a fun work environment with great people, and plenty of room for professional development and advancement. If you like the idea of building a rewarding career helping to create a great customer experience, we want to talk to you

**Store Management**

Cash Canada Pawn is a private owned and operated pawn shop chain located in Western Canada, with 14 locations in Alberta. We are a fun-loving group of people who love what we do and how we do it. We are looking for a Store Manager to oversee the daily operations of our pawn shop. The responsibilities of this role include managing staff, scheduling, customer service, inventory management, and overall store operations.

**Requirements**:

- High school diploma or equivalent.
- Ability to Pass a Criminal Record Check
- Minimum of 3 year experience in retail management preferred.
- Must be able to work independently and with a team.
- Must be able to lift at least 50 lbs.
- Must have reliable transportation to get to work.
- Must have a valid driver’s license and vehicle preferred
- Ability to read and understand a financial statement
- Ability to communicate effectively with customers and other staff members.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to adapt to change and grow with the company.
- Ability to learn new processes quickly and implement them accordingly.

**Responsibilities**:

- Manage store operations including hiring, training, attendance tracking, and disciplining of staff members.
- Maintain overall store pawning with daily follow up.
- Manage customer service by answering incoming calls and scheduling appointments for customers based on their needs.
- Manage customer complaints by providing excellent customer service; communicating with customers about their experience; resolving customer issues; upgrading customer experiences as needed.
- Manage staff by providing excellent customer service; communicating with customers about their needs; managing staff members; directing workflow; motivating staff members; assessing performance; consulting on policies and procedures; leading by example.

Cash Canada Perks
- Competitive pay with monthly performance bonuses based off financial results.
- Paid Holidays and Paid Time Off.

Salaried Role

Pay: $45,000+/Year Plus Performance Based Monthly Incentives. (Assistant Manager Pay Range, Store Management Position Increased)

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Management: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person