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Manager, Operations

4 months ago

SaintLaurent, Canada SSENSE Full time

Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

**Job Description**:
We are proud to announce that we are launching our climate controlled, automated fulfillment centre in Spring 2023 designed to meet peak and off-sale demands along with a reduced footprint. We now have new workstations and accessories, revised processes and an increased inventory capacity. This also means lots of new career growth opportunities on the horizon. Be a part of the transformation

As a Manager, Operations, you will be responsible for the planning, maintenance and inter-departmental transfers of all merchandise for their respective team. You will lead a team of two to four Associate Managers and oversee a front-line workforce of 100-300 employees. Thanks to your excellent people leadership skills, you will be called upon for hiring top talent, training, coaching and motivating staff as well as developing innovative methods to increase productivity.

**Key Responsibilities**
- Providing Onboarding, coaching, motivation, leadership and evaluation of staff at multiple levels
- Developing and implementing 5S culture to ensure a clean and safe environment
- Development and implementing the daily operating plan to include manpower planning and warehouse work schedules and accommodating seasonal requirements
- Overseeing the adherence to and control of departmental SOPs
- Ensure operational budget is maintained and adhered too
- Foster and instil a culture of continuous improvement in all areas

**Qualifications**:

- Bachelor’s degree in an Engineering, or a related analytical field, MBA an asset
- 5+ years supply chain/operations management experience in an automated high volume, high value, fulfilment centre (minimum 400,000 units)
- 3+ years of leadership experience
- Experience with automation within all aspects of the fulfilment process
- Strong written and verbal communication skills in both English and French

What are SSENSE perks for full-time employees in this role you might ask? Great question.

Benefits from your start date including a customizable health and dental plan along with 24/7 telemedicine for you and your family
- RRSP matching
- Annual bonus
- Generous Employee Discount
- 5 personal time off days per year on top of vacation
- Competitive referral bonus program
- Access to our learning platform offering a variety of trainings and external presentations
- A chance to get involved with a variety of employee resource groups
- Overnight Premium

This speaks to you and you want to learn more? Apply Your next career move may be with SSENSE