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Consultant, Digitization

4 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 169282

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

We are committed to investing in our employees and helping you continue your career at Scotiabank.

As the Consultant, Digitization and Automation, you will be responsible for supporting the Sr. Manager, Digitization & Automation in delivery of HR technology solutions to drive continued improvements. This role also resolves technology issues escalated from the HR Services as tier two support.

Contributes to the overall success of the Digitization and Automation globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Key Accountabilities**
- Manages user system access, data uploads and related service requests
- Identifies and investigates possible risks or gaps in current system procedures. Creates solutions to limit exposure through the development of automated audit processes
- Creates procedural documentation related to HR Applications that have been enhanced or newly created for Tier One and Tier Two teams
- Identifies gaps or opportunities for system or process improvements and solutions.
- Provides business analysis support to projects and initiatives by working closely with the product owners
- Collaborates with technology teams in the coordination and scheduling of system updates and system configuration
- Analyzes user trends and, where directed researches related best-practices on HR technologies to provide insights to the product teams
- Upskills Digitization and Automation teammates through coaching and knowledge transfer activities
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

**Experience / Education**:

- Post-secondary Degree or Diploma in Computer Science or Business
- 2+ years experience with technology related roles; previous experience with HR systems or information systems preferred (such as SuccessFactors, PEGA, etc.) is an asset
- Understanding of HR processes and programs
- Strong knowledge of organizational structure and complexity
- Strong analytical skills
- Attentive to details and deadlines; ability to manage multiple priorities
- Effective written and verbal communication skills
- Written and Spoken Spanish an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.