Customer Experience Associate

4 months ago

St Thomas, Canada Quai du Vin Estate Winery Full time

Are you passionate about wine? Love providing exceptional customer service? Working in a fun environment with like-minded individuals?

Quai du Vin Winery is a boutique winery, surrounded by picturesque grounds and operating inside a charming vintage-style facility in Sparta, Ontario along Lake Erie's pastoral North Shore.

We are looking to hire positive, fun and reliable team players to help provide exceptional customer service in our retail store, patios and at events. Greeting each and every guest with a warm welcome and providing them with a relaxing and memorable experience is what you do best Weekend availability is a must.

DUTIES INCLUDE:
Leading and serving guests through our wine flights and food pairings

Helping guests with their retail sales selections and purchases

Assist with the preparation and execution of off-site events and Farmer's Market

Opening and Closing Procedures

Restocking shelves

Light Cleaning Duties

Labelling of Wines

Able to deliver online local orders to customers

Other duties as required

**REQUIREMENTS**:
Ability to multitask

Ability to lift 40lbs

Comfortable standing for long periods of time

Flexible schedule. Weekend availability a must

Team player but can work independently

Some wine knowledge but willing to educate themselves

Passionate about selling wine

Friendly, enthusiastic and outgoing personality

Have a reliable vehicle to travel to and from work. Clean driving record and insured.

Smart Serve Certification

Legal age to drink and serve wine in Ontario

EXPERIENCE:
Sales: 1 year (preferred)

Sales, Retail & Hospitality occupations: 1 year (preferred)

**Job Type**: Part-time
Part-time hours: 12-20 per week

**Salary**: From $17.50 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Sales or Hospitality: 1 year (preferred)

Work Location: In person

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