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Enrolment Services, Project Functional Lead

4 months ago


Oakville, Canada Sheridan College Full time

The role entails serving as the Project Functional Lead for Student Accounts within the Office of The Registrar (OTR), reporting to the Project Coordinator, Enrolment Services. The primary focus is on enhancing OTR services through project management and fostering a service-oriented culture. Acting as a liaison between the OTR and various Sheridan departments, the position involves leading feasibility studies and overseeing project implementations. Key responsibilities include project definition, product and integration testing, progress monitoring, and planning the necessary sequence of activities.

The incumbent is tasked with conducting technical and business needs evaluations on behalf of the OTR to ensure alignment with the business requirements. Additionally, the role involves taking a leadership role in the implementation, maintenance, and continuous development of the Student Administration System (SIS). Collaborating closely with OTR teams and other Sheridan departments, the incumbent assesses project feasibility, significance, and scope. Recommendations are then provided for the development and implementation of innovative business solutions and process improvements.

**What You’ll Be Doing**
- Participating as the functional lead of OTR projects.
- Participating in feasibility studies to explore the suitability of a new business process and system functionality.
- Undertaking business analysis of the stakeholder needs for a given business need/project.
- Initiating actions to address a raised business problem.
- Writing test scripts and test cases to facilitate quality assurance of a solution implemented as part of a business need/project.
- Planning, coordinating, implementing, training and maintaining Student Information System (SIS) operations.
- Creating queries and reports to extract data from SIS based on ad hoc requests from departments requiring specific student data.
- Providing business data intelligence through the creation of reports and data analysis of the SIS database.
- Designing and developing customized reports using a variety of tools (e.g. SQL, TOAD software, PeopleSoft Report Writer, Tableau).
- Researching, evaluating, planning, and recommending business and technical solutions for OTR and other key stakeholder’s initiatives and services.
- Performing other related duties as assigned.

**About You**

Your **collaborative **spirit is balanced with your ability to take **initiative **and act independently to advance initiatives.

You are an **analytical thinker** and have a knack for **thinking critically **about how processes flow and how to build systems.

You have superlative **presentation **and **influencing **skills with an ability to influence at all levels and obtain buy-in when diverse needs and competing priorities exist, and can clearly communicate complex information verbally and in writing across multiple levels.

You enjoy balancing many different tasks and can **prioritize** multiple projects while staying **organized **and maintaining a high level of attention to detail.

Your excellent **problem-solving** skills allow you to resolve unexpected challenges and come up with improvements to existing processes.

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.
- 3-year diploma/degree in Information systems, business administration or a related field.
- 5-years of experience working within Enrolment Services with a specific focus on Student Accounts.
- Experience with participating in project proposals, requirement gathering/documentation and providing status updates to management.
- Experience with interacting with staff at all levels including senior clients such as manager, directors and vice presidents.
- Experience with chairing and facilitating meetings.

**Who We Are**
- For more information, visit: Why Work at Sheridan

**Other Details**

**Faculty/Department**: Office of the Registrar
**Primary Work/Campus Location**: Trafalgar(may be assigned activities at any Sheridan campus)
**Work Categorization**: Hybrid Position | On-site at least 3 days/week
**Reference #**: J0324-1328
**Employee Group**: Support
**Payband**: J
**Hourly Range**: $41.12 - $47.67
**Hours/Week**: 35
**Hours**: 8:30 am - 4:30 pm
**Application Details**: This is a temporary position that may continue until November 30th 2024.
**Application Deadline**: April 23, 2024

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the