Server/bartender

6 months ago

Toronto, Canada Za Cafe Pizzeria Full time

**SERVER RESPONSIBILITIES**
- Prepare restaurant tables as per specific set up and sanitation guidelines
- Ensure customers are welcomed upon entrance to restaurant
- Guide guests through menu items, and provide information, selections, and suggestions for a complete food and beverage guest experience
- Highlight restaurant specials and promotional items that provide a full representation of the offerings available for all dining times: breakfast, lunch, dinner, late night, happy hour, early bird etc.
- Collaborate and coordinate with other restaurant servers and kitchen/bar staff
- Address complaints or guest issues positively and expediently
- Respond quickly and effectively to guest needs including providing bills and processing payment promptly
- Promote dedication from customers through full knowledge of menu, features, special menus etc.
- Hosting and seating guests with appropriate menus, documenting guest information on host charts.
- Basic food, coffee and / or dessert preparation and food portioning when required

**SERVER REQUIREMENTS**
- Proven restaurant serving or waiting experience
- “Guest First” Approach i.e. patience and understanding of guest needs
- Effective and Efficient problem solving and decision making skills
- Hands on experience in cashier duties and making change
- Excellent oral communication and people skills
- Ability to describe menu items with confidence and knowledge and sell the product
- Responsible, Trustworthy, Strong Work Ethic
- Attention to cleanliness and safety and adherence to specified standards
- Ability to follow specific instructions and adapt to new service standards/methods
- Team player, ability to collaborate with all staff to provide superior guest experience
- Team player, able to work well with others in an often-hectic environment
- Ability to work well under pressure and in a fast-paced environment
- Ability to follow all sanitation procedures; Health and Safety Certification an asset.
- A valid government issued Food Handler’s Certificate an asset
- Must possess a valid Ontario issued; Smart Serve Certificate

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: $16.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- serving: 1 year (required)
- Bartending: 1 year (required)

Work Location: In person

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