Manager

3 weeks ago

Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

**Hi. We’re Trellis.**

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people’s capacity to deal with life’s challenges.

With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We’re Trellis - and we’re always growing

**Our Values**
- Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential.- ** Courage**: We willingly embrace growth, and don’t see it as optional
- ** Empathy**: We relentlessly care about the growth of others and won’t let anyone go unsupported
- ** Learning**: We choose to grow through uncertainty, even when the status quo feels easier
- ** Impact**: We go beyond what seems doable and prove that growth is possible.

**Our Commitments**

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.

We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

**What Trellis Offers**
- We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:
- Flexible Health & Wellness Benefits
- RRSP Group Savings Plan
- Free and confidential support through the Employee & Family Assistance Program
- Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off
- Ability to swap statutory holidays for other days of importance to you
- Consistent Training & Development Opportunities
- Diversity and Inclusion embedded into everyday practice.

**The Role: Program Manager (Full-time)**

The Program Manager is responsible for overseeing all aspects of a Trellis Program, including managing outcomes, employee development and training, and budget and administrative duties.**Key Tasks & Responsibilities**

**Program Management**
- Commitment to Racial Equity and Reconciliation and ongoing learning to embed these practices into all four strategic priorities and the program framework.
- Organization, delegation, management, and performance monitoring within designated program(s)/service delivery area.
- Provide Program Staff with formal supervision to ensure programs are working in alignment with Trellis’s strategic plan.
- Support or lead aspects of advancing Trellis’s strategic goals of more integrated approaches of various programs within Trellis.
- Ensure and maintain program safety while adhering to agency policies and procedures.
- Develop and maintain strong community partnerships with relevant agencies and stakeholder relations that promote awareness of Trellis programs and partner for collaborations wherever possible to best meet the needs of the community served.
- Participate on internal or external committees as needed, providing, and encouraging the same professional opportunities for Program staff.
- Participate in the implementation of the Trellis Strategic Plan, attend management and leadership meetings on an ongoing basis.
- Ensure opportunities for clients, and staff to provide feedback on programs, services, and workplace within the agency.
- Other duties as required.

**Employee Development & Training**
- Supporting Staff in managing staff grievances, performance concerns, probations and/or dismissals.
- Supporting frontline staff and practicum student recruitment, interviewing, and onboarding.
- Oversight that all staff receive the appropriate trainings and onboarding requirements within the designated timeframe in accordance with accreditation standards.
- Provide support, consultation, and advocacy on case management and supervisory roles of staff.
- Create and maintain a positive, supportive, and rewarding work environment in alignment with strategic goals.
- Seek out, facilitate, and organize mandatory and relevant professional development trainings and workshops for staff.
- Maintain certification as a trainer in specialty areas.
- Other duties as required.

**Administration & Budget**
- Complete funding proposals, grants, and ongoing funding reports for existing or new funding opportunities.
- Ensure programs adhere to all contracts, funder requirements, and logic models.
- Ensure quality record revie

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