F&b Supervisor

6 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Access to purchase one 5x7 Pass for $1; share with a friend
- 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort Lift Tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

The Supervisor is the living, breathing example of the energy, positivity and proactivity that is required for promoting and selling Blue Mountain Resort products, services and activities.

The Supervisor must rely on his/her comprehensive knowledge of our products, services, policies and procedures and share that daily with the team. The incumbent will lead by example through a proven ability to enhance a guest's overall experience.

**SEASONAL - FULL TIME**

**WAGE - $20.50**

**WHAT WILL I BE DOING?**
- Set clear service expectations for staff; supervise, motivate, coach, & recognize performance of team members. Address, manage and document performance shortfalls as they happen. Conduct performance evaluations on all workers under their control and initiate/suggest plans to help motivate workers to achieve goals
- Train and lead front line staff and ensure day-to-day operation and ongoing coaching and development are geared to deliver the highest degree of sales, service, safety and guest experience. Leverage and involve other departments as necessary. With oversight from Manager, develop SOPS and other training documents.
- Build and maintain a positive working relationship with Culinary Leaders, chefs and cleaning staff. Develop and possess an extensive knowledge of menu
- Oversee and, when necessary, help team complete their daily tasks by performing such work as serving, cashiering, complete opening/closing duties, bus tables etc. ; manage a cash float, balance and reconcile daily sales, balance safes, complete daily reporting.
- Build and maintain positive relationships with Guests and/or Group Conveners. Be confident with managing guest expectations and seamlessly ensuring satisfactory service recovery.
- Accountable for dept. area daily maintenance equipment, supplies & amenities.

**WHAT DO YOU NEEED FROM ME?**
- Must be a minimum of 18 years of age
- Must have Smart Serve Certificate or be willing to obtain
- Minimum of three years of serving experience
- Previous supervisory, training, coaching, and performance management experience, preferably within the hospitality industry preferred
- Excellent Customer Service and Communication Skills
- Previous POS systems experience an asset
- Reliable, punctual and professional in presentation
- Ability to monitor and impact the bigger picture and the bottom line through strategizing to improve existing systems and sales procedures.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

  • Lead F&B Manager

    3 weeks ago

    Blue River, Canada Mike Wiegele Helicopter Skiing Full time

    Company OverviewMike Wiegele Helicopter Skiing is a leading hospitality company that operates in a unique and breathtaking environment. Our team is committed to providing exceptional service and creating unforgettable experiences for our guests.SalaryThe estimated salary for this position is $26 per hour, plus auto gratuities and a season completion bonus of...

  • Chief Steward- Year Round

    6 months ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Flex Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Access to purchase one 5x7 Pass for $1; share with a friend - 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon...

  • Manager- Food and Beverage- Restaurants

    6 months ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Access to purchase one 5x7 Pass for $1; share with a friend - 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort...

  • Security Patrol Services Supervisor

    3 weeks ago

    Blue Mountains, Canada InMotion Security Patrol Services Inc Full time

    InMotion Security Patrol Services Inc is seeking a highly skilled and experienced Security Patrol Services Supervisor to join our team. This is a permanent position offering 35 to 40 hours of work per week.About the Role:The successful candidate will be responsible for supervising, coordinating, and scheduling activities of workers, as well as training staff...

  • Executive Culinary Supervisor

    3 weeks ago

    The Blue Mountains, Ontario, Canada Chuck Burger Full time

    Job SummaryWe are seeking a seasoned Culinary Supervisor to lead our kitchen team at Chuck Burger. This is a dynamic role that requires exceptional leadership skills, a passion for food quality, and the ability to maintain high standards in a fast-paced environment.About the RoleThis supervisory position plays a crucial role in ensuring seamless meal...

  • Restaurant Supervisor

    4 weeks ago

    The Blue Mountains, Ontario, Canada New Orleans Pizza Full time

    New Orleans Pizza seeks a Restaurant Supervisor to oversee the day-to-day operations of our food service team. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.Key Responsibilities:Supervise and co-ordinate activities of staff...

  • Restaurant Supervisor

    4 weeks ago

    The Blue Mountains, Ontario, Canada Mile High Poutine Full time

    Job Summary: We are seeking a highly skilled Restaurant Supervisor to lead our team at Mile High Poutine. The successful candidate will be responsible for supervising staff, ensuring quality control, and meeting deadlines.Key Responsibilities:Lead and Motivate: Supervise and co-ordinate activities of staff who prepare and portion food.Training and...

  • Executive Culinary Supervisor

    3 weeks ago

    The Blue Mountains, Ontario, Canada Magnone's Italian Kitchen Full time

    Job SummaryMagnone's Italian Kitchen is seeking a highly skilled and experienced Executive Culinary Supervisor to join our team. As a key member of our kitchen leadership, you will be responsible for maintaining high standards of food quality, safety, and efficiency.About the RoleThe ideal candidate will have at least 1 year of experience in a similar role,...

  • Restaurant Supervisor/bartender

    3 months ago

    Blue Mountains, Canada MJ Byrne's Irish Pub Full time

    **Overview** **Duties**: - Prepare and serve beverages to customers following standard recipes - Welcome and interact with guests in a friendly and professional manner - Handle cash transactions accurately - Maintain cleanliness of the bar area and equipment - Collaborate with the kitchen staff to ensure timely service - Assist in training new bartenders -...

  • Food Service Supervisor

    3 weeks ago

    The Blue Mountains, Ontario, Canada Royal Majesty Espresso Bar Bakery Full time

    Royal Majesty Espresso Bar Bakery is seeking an experienced Food Service Supervisor to lead our team and ensure the highest level of quality in food service. The successful candidate will have a proven track record in supervising staff, maintaining inventory levels, and adhering to health and safety protocols.Key ResponsibilitiesSchedule management: Develop...

  • Game Night Ambassador

    3 weeks ago

    Blue Mountains, Canada The Bunker Arcade Full time

    We are seeking a highly motivated and enthusiastic Game Night Ambassador to join our team at The Bunker Arcade in Blue Mountain Village. As a key member of our staff, you will play a crucial role in providing exceptional guest services while maintaining a welcoming and efficient environment.Job SummaryWe are looking for an individual who is passionate about...

  • Front of House Assistant Manager

    4 months ago

    Blue River, Canada Mike Wiegele Helicopter Skiing Full time

    Detailed Job Description Job Description: Position: Frontof House Assistant Manager – F&B Department Location: Blue River, BC Type: Seasonal, Full-Time Reports to : Front of House Manager Aboutthe Company: When you work atMike Wiegele Helicopter Skiing you become part of a larger family of motivatedpeople who thrive in a natural...

  • Restaurant Team Lead

    4 weeks ago

    The Blue Mountains, Ontario, Canada Tim Hortons Full time

    Job Description for Restaurant SupervisorAs a Restaurant Supervisor at Tim Hortons, you will play a key role in ensuring the smooth operation of our food service establishment. Your responsibilities will include supervising and coordinating activities of staff, training staff in job duties and procedures, and establishing methods to meet work schedules.Work...

  • Restaurant Operations Manager

    3 weeks ago

    The Blue Mountains, Ontario, Canada Tim Horton's Full time

    About the JobWe are seeking a highly motivated Restaurant Supervisor to join our team at Tim Hortons. The ideal candidate will have excellent leadership and communication skills, as well as a passion for providing exceptional customer service.Key Responsibilities:Leadership and SupervisionThe successful candidate will be responsible for leading a team of...

  • Resort Operations Manager: Unleash Your Potential

    3 weeks ago

    Blue River, Canada Mike Wiegele Helicopter Skiing Full time

    Company Overview:Mike Wiegele Helicopter Skiing is a renowned resort that offers an unparalleled skiing experience. Our team is dedicated to providing exceptional service and ensuring our guests have a memorable stay.About the Role:We are seeking an experienced Front of House Assistant Manager to join our dynamic team. As a key member of our operations team,...

  • Food Service Team Lead

    4 weeks ago

    The Blue Mountains, Ontario, Canada Royal Majesty Espresso Bar Bakery Full time

    Job SummaryThis role is responsible for overseeing food preparation and presentation at Royal Majesty Espresso Bar Bakery. The Supervisor will coordinate the activities of food service staff, ensuring quality control and efficient service.The ideal candidate will have experience in a fast-paced environment, with the ability to work under pressure and...

  • Dining Services Manager

    3 weeks ago

    The Blue Mountains, Ontario, Canada Tim Horton's Full time

    About the RoleWe are seeking a skilled Food Service Supervisor to join our team at Tim Horton's. This role involves overseeing the day-to-day operations of our food service establishment, ensuring that we deliver high-quality food and excellent customer service.Key ResponsibilitiesEstablishing Work Schedules: Plan and organize work schedules to meet the...

  • Restaurant Operations Manager

    3 weeks ago

    The Blue Mountains, Ontario, Canada Mile High Poutine Full time

    Job OverviewMile High Poutine is seeking a seasoned Food Service Supervisor to oversee the daily operations of our restaurant. This is an exciting opportunity for a highly motivated and organized individual to lead our team and contribute to the success of our establishment.Key ResponsibilitiesTeam Management: Supervise and co-ordinate activities of staff...

  • Restaurant Management Professional

    3 weeks ago

    The Blue Mountains, Ontario, Canada Royal Majesty Espresso Bar Bakery Full time

    About the RoleWe are seeking a highly skilled Restaurant Management Professional to join our team at Royal Majesty Espresso Bar Bakery. As a Food Service Supervisor, you will be responsible for overseeing the day-to-day operations of our coffee shop and bakery.Key ResponsibilitiesStaff Supervision: Lead and supervise a team of food service counter...

  • Executive Chef

    3 weeks ago

    The Blue Mountains, Ontario, Canada Magnone's Italian Kitchen Full time

    About This RoleWe are seeking an experienced Executive Chef to join our team at Magnone's Italian Kitchen. As a key member of our kitchen staff, you will be responsible for planning menus, supervising kitchen operations, and ensuring the highest quality dishes are served to our customers.