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Tenant Engagement Worker

1 month ago

Vancouver, Canada BC Housing Full time

**Position Summary**:
***

**TENANT ENGAGEMENT WORKER (2 Positions)**

**Job ID: 5359**

**REGULAR / FULL-TIME**

**Location: Vancouver, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is making a difference in people's lives and communities through safe, affordable and quality housing.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**TENANT ENGAGEMENT WORKER - 2 Positions**:
($56,796.64 - $65,740.30 Annually)

***

Reporting to the Manager, Tenant Engagement, the Tenant Engagement Worker (TEW) is responsible for building trust, respect, and social ties between neighbours in buildings directly managed by BC Housing. The TEW is also responsible for building resilient communities that are better prepared to respond to extreme weather events. He/She/They will work to strengthen tenant engagement, build positive relationships among tenants, as well as connections with resources in the broader community with the goal to create and implement sustainable, inclusive, and impactful housing programs that address housing challenges and improve the quality of life for individuals, families, and communities.

The TEW plays a critical role in promoting the safety and well-being of tenants. The incumbent is responsible for fostering community engagement and building partnerships to create resilient communities by ensuring that the tenants have the resources, access and support required to face unexpected challenges.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- Bachelor’s degree or diploma in social science, community development, community mental health, recreational therapy, or other relevant discipline
- Considerable progressive experience in planning, administering, initiating, and managing community development and volunteer programs that serve vulnerable tenants
- Some experience in psychosocial focus program planning with diverse populations that face multiple barriers to successful housing.
- Sound experience working with diverse tenant populations and with agencies in the broader community to develop partnerships which provide a range of services and supports to vulnerable citizens and respond to community needs.
- Or an equivalent combination of education, training, and experience acceptable to the employer.
- Tier 4 Criminal Record Check Required.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Sound knowledge of affordable housing policies, programs and planning practices, community development and housing management practices.
- Sound knowledge of current social issues such as homelessness, mental illness and drug addiction, seniors and impacts of extreme weather for vulnerable tenants.
- Sound understanding of community engagement approaches; general knowledge of community agencies, the services they provide and methods of access
- Strong analytical, problem-solving and time management skills
- Excellent oral and written communication sk