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Environmental Services Supervisor

3 months ago

Toronto, Canada West Park Healthcare Centre Full time

Job Status:
**Permanent, Full-Time**
- Reports To:
**Manager, Environmental Services**
- Hours of Work (shifts):
**All Shifts**
- Internal Posting Dates:
**May 1 - 7, 2024**
- Salary Range:
**$76, 341 - $97,239 annually**
- Employee Group:
**Non-Union**

**E**ffective April 1, 2024, University Health Network (UHN) and West Park Healthcare Centre have come together to form Canada's most comprehensive and specialized rehabilitation and complex continuing care centre. Learn more about our integration, new hospital and building Canada's leading rehabilitation ecosystem **here**.**

**Company Description**:
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**This position will be located at the UHN Reactivation Care Centre (RCC) at 82 Buttonwood Avenue, York ON.**

**Job Overview**:
The Environmental Services Supervisor is responsible for overseeing the cleaning and linen programs at UHN - Reactivation Care Centre.

**Accountabilities**:

- Under the direction of the Manager of Environmental Services, oversee cleaning and general maintenance activities during the evening and assigned weekend shifts.
- Coordinate and monitor planned work in accordance with schedules and work routines to ensure a safe environment for patients and staff.
- Participate in coaching related to performance in accordance with provisions of the collective agreement.
- Reassign staff when necessary to align with Centre priorities in coordination with Infection Prevention & Control and clinical leaders.
- Ensure cleaning program is adhering to PIDAC standards and patient unit requirements.
- Monitor efficacy of the cleaning program through periodic audits in collaboration with Infection Prevention & Control and Service Managers.
- Conduct follow up training as necessary to ensure cleaning staff are meeting all required standards of practice.
- Supervise work conducted by contractors/service providers ensuring patient privacy and proper procedures for infection prevention and control are followed at all times.
- Conduct training for staff on proper cleaning practice, safe and effective use of equipment and other topics as required.
- Conduct regular safety inspections and effectively communicate with manager on routine basis.
- Monitor compliance and dialogue with staff regarding the prevention and identification of safety policies, standards and issues.
- Where applicable, ensure the compliance and awareness of patient safety.
- Maintain compliance with the safety standards of the hospital and applicable legislation.
- Revise assignments to offset absences of employees due to illness, vacation leave, education or other developments resulting in a shortage.
- Contribute to quality performance through the provision of in-service training, observance of infection control procedures (following PIDAC standards), and evaluation and assessment of employees.
- Contribute to the development of environmental or sustainability administrative documents; such as policies and procedures.
- Under direction of Manager of Environmental Services monitor salaries and supplies budgets in accordance with Centre’s procurement policies.
- Attend continuing education seminars and courses relating to Environmental Services and/or leadership.

**Qualifications**:

- Degree/Diploma in environmental services management or hospitality services or related field
- Minimum 3 years’ supervisory level experience within environmental services program in a healthcare facility of comparable size
- Expertise in environmental services and hospitality services within Complex Continuing Care & Rehabilitation Services
- Knowledge of Infection Prevention and Control (IPAC) best practices as they relate to the environmental services program
- Familiarity of Provincial Infectious Diseases Advisory Committee (PIDAC) standards
- Experience conducting environmental audits and providing positive and constructive feedback to team members
- Capability of organizing, facilitating and tracking team meetings and education
- Offers effective coaching skills and ongoing support to team
- Experience planning and overseeing project work suc