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Restaurant Manager

3 months ago

Toronto, Canada New Hospitality Group Full time

**Job Summary**:
A new hospitality group in Toronto, with roots in the US and an existing venue in the Downtown Core and more in the immediate pipeline is in search of a professional and driven Restaurant Manager to join our team. The Restaurant Manager will be the first point of contact for guests, providing a welcoming atmosphere and ensuring exceptional customer service.

**Duties and Responsibilities**:

- Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team
- Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery
- Responsible for helping the restaurant meet service, sales, and profit objectives
- Supervising and directing associates in daily work activities.
- Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards
- Inspect Open/Close restaurant in accordance with daily checklists
- Enforce Company Policies and Procedures with Cash handling & reconciliation - balance tills, provide due-backs
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty, and ethics; Self-starter, flexible, and able to work independently
- Excellent communication skills for dealing with diverse staff
- Exceptional organizational skills.
- Knowledge of OpenTable and Sevenrooms
- Knowledge of Microsoft Office and Google Workspace

**Job Types**: Full-time, Part-time

Pay: $40,000.00-$65,000.00 per year

Expected hours: 22 - 44 per week

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 5 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Expected start date: 2024-06-15