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Product Analyst

1 month ago

Toronto, Canada Rakuten Full time

Job Description:
SUMMARY:
he Rewards platform through Partnerships, SEM, SEO, RAF and Social Media channels.

KEY RESPONSIBILITIES:

- Collaborate with Product and Engineering teams to identify opportunities, estimate impact to prioritize focus, implement and analyze tests
- Define key business metrics for experimentation and run large scale experiments that deliver impactful results to the business
- Build scalable reporting systems using SQL, BI tools, and scripting languages that help providing insights to business stakeholders
- Perform deep dive analysis to explain what happened and recommend improvement opportunities
- Be the expert on the data sets and data tools available to improve the product experience using data
- Help monitor the quality of the data that is being made available through the company’s reporting tools

MINIMUM REQUIREMENTS
- Strong SQL skills, comfortable working with large data sets (Financial, Clickstream etc.) in Big Data environment
- Experience with A/B testing
- Experience working with reporting and visualization tools (Tableau preferred)
- Ability to translate data-driven learnings and statistical models into stories, actionable insights and communicate to key stakeholders
- Experience in working with the experimentation platforms (e.g. Optimizely, Test & Target, SiteSpect) is preferred

QUALIFICATION REQUIREMENTS
- Bachelor’s degree in Computer Science, Math, Economics, Statistics, Engineering
- 2+ years professional experience as a business analyst, preferably in retail or e-commerce industry
- Strong interpersonal skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management
- Strong collaboration skills

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, always advance. Only be satisfied with complete success - Kaizen.
- Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
- Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
- Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
- Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage your team.