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Return to Work Assistant

5 months ago

Halifax, Canada The Workers’ Compensation Board of Nova Scotia (WCB) Full time

**EMPLOYMENT OPPORTUNTY - 12 MONTH TERM**
**Return to Work Assistant**
Halifax, Nova Scotia

**About the Workers' Compensation Board of Nova Scotia**

The Workers' Compensation Board of Nova Scotia (WCB) is the province's provider of workplace injury insurance. We inform and inspire Nova Scotians in the prevention of workplace injury. But if it occurs, we support those whose lives it touches by championing a timely return to safe and healthy work. We also provide caring, compassionate support in the wake of workplace tragedy. Our employees describe the culture as Collaborative, Evolving, Service-Minded and Team-Focused.

**About the Role**

The WCB is seeking an energetic and adaptable individual with a strong administrative background to join our Prevention and Service Delivery Team.

Reporting to the Manager, Prevention and Service Delivery, the Return-to-Work Assistant collaborates with a case management team to support those injured at work and, where possible, support their safe recovery while working. The Return to Work Assistant also support the worker's overall safe and timely return to work.

As a Return-to-Work Assistant, you are an important member of the case management team. Your work is primarily administrative, assisting workers, case workers, employers, and service providers throughout the course of supporting recovery from a workplace injury. This includes responding to general inquiries regarding claim status and assisting case workers in activities and plans that support the injured worker's recovery. Other important tasks include entering relevant data into the system to set benefit rates, processing a range of requests while following established processes and procedures, as well as using Microsoft Office Suite and a claims management system.
- 1 year college diploma in business or office administration or a related discipline
- Minimum of 1 year experience working in a customer service environment
- Demonstrated experience working with computer software programs in a customer service environment
- Previous work experience in a public or private insurance, medical, safety or another related environment is an asset

As safety champions, all employees are responsible for following safe work procedures; using personal protective and safety equipment as required; knowing and complying with all regulations; reporting any illness or injury immediately to their manager; reporting unsafe acts and unsafe conditions; and cooperating with occupational health and safety initiatives. We are a scent-reduced environment. WCB also promotes a diverse and respectful workplace.

We offer a competitive compensation package including a salary range of **$44,957 - $56,195.**

**Application Details**

WCB Nova Scotia champions safety and promotes a diverse and respectful workplace. We are a scent and allergen reduced environment.