Operations/special Project Manager

6 months ago

Toronto, Canada BMKP LLP Full time

Our client, Brown Mills Klick Prezioso LLP (BMKP Law), is a boutique law firm located in downtown Toronto at the Richmond-Adelaide Centre. The firm specializes in pension, benefits and executive compensation law, advising and supporting their clients who include sponsors and administrators of some of the largest pension and benefits plans in the private, broader public and public sectors in Canada.

As Operations Manager, you will oversee the day-to-day administrative and operational functions of BMKP Law, ensuring the efficient functioning of the Firm, enabling the legal team to deliver exceptional service to clients.

To be successful in this role, you are highly organized with strong attention to detail, possess leadership skills to engage with people at various levels, and have excellent communication skills. You take a proactive approach to problem-solving, seeking solutions that are in the best interest of all parties.

**You will be responsible for, but not limited to**:

- Implementing and overseeing processes for all aspects of the Firm’s operations, including the maintenance of calendars for Firm tasks/responsibilities and review cycles;
- Overseeing facilities management, vendor relationships, supplies procurement, and supervising staff responsible for facilities management;
- Ensuring office and HR policies and procedures are up to date, reviewing health and safety policies to enhance efficiency, and maintaining a safe work environment;
- Coordinating HR functions such as recruitment, onboarding/offboarding, staff training, and performance evaluations;
- Providing leadership, guidance, and supervision to support staff, including scheduling vacations and managing absences;
- Overseeing specific finance and professionalism responsibilities;
- Assisting with IT systems and infrastructure, providing technical support for troubleshooting and updates, and recommending technology solutions to enhance productivity and security;
- Ensuring compliance with legal and regulatory requirements, maintaining privacy and confidentiality protocols, and implementing risk mitigation policies;
- Completing and/or overseeing Firm related projects (e.g. overseeing RFPs for key vendors as and when needed, responding to client RFPs, considering future AI initiatives, etc.)

To be successful in this role, you will possess the following skills and qualifications:

- 3+ years of related experience in office management, HR, project management or a similar role;
- Post secondary degree/diploma in business administration, Human Resources, or a related field;
- Embrace technology;
- Working knowledge of MS Word, PowerPoint and Excel;
- Experience using Soluno (or PC Law) would be an asset;
- Analytical mind-set with ability to resolve issues autonomously, escalating issues when appropriate;
- Work independently and proactively to manage deadlines and multiple deliverables.

The annual salary for this position is $90,000, with potential annual bonuses of up to 20%.

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