Analyst, Customer Experience

Overview: **Why GM Financial?** GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At...

33 Dundas Street West Toronto Ontario,M5G 3C2 As a Customer Experience Data Analyst supporting our call center, you are accountable for analyzing call behaviors and the customer experience, through data exploration and some call listening. Your work would be primarily data-driven, navigating and manipulating large & complex data sets to surface impactful...

About Reliance Home ComfortReliance Home Comfort is a leading provider of home services and energy efficient solutions in Canada. With over 60 years of experience, we have established ourselves as a trusted source for our customers and a great place to work for our Team Members.Job Title: Analyst, Customer ExperienceWe are currently seeking an experienced...

**About Plooto** - 82% of small and medium businesses (SMBs) fail due to poor management of cash flow. Our mission is to help SMBs succeed by developing the tools and insights they need to maximize their cash flow. Over 9,500 businesses and their finance teams trust Plooto to automate their financial processes so they can focus on building an enduring...

b>Senior Product Analyst Who We Are Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services,...

**Overview**: We’re looking for a highly motivated Customer Experience Analyst to join our Customer Success (CS) team, as we transform from a customer support function to a true value add customer success function. You will directly influence key business decisions related to the delivery and continuous improvement of CX across the organisation. **What...

Overview: **Why GM Financial?** GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At...

**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting to the Manager, Customer Experience Insights & Strategy, the Customer Experience Insights...

**Our Company** We are about building communities, not just networks. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our employees, and the communities where we live and work. Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of...

**49861** - **Toronto** - **Temporary** - **4-8 Months** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs...

Location Toronto, ON, Canada Type Full time Department - Operations Customer Care Compensation CA$60K - CA$70K - Offers Equity - We take into consideration an individual’s background, experience, and location in determining their salary. This role is also eligible for health insurance, retirement savings benefits, life insurance and disability...

About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...

Strategic Customer Analyst (12 Month Contract)- At Irving Consumer Products, we recognize that the key to our success is our people. Irving Tissue is a leading manufacturer of premium tissue products - including national brands and private label. We pride ourselves in our commitment to providing the best quality products and exceptional service to our...

About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Autodesk. As a key member of our organization, you will be responsible for expanding our portfolio of Customer Experience Journeys and Service Blueprints.Key ResponsibilitiesMaintain and iterate Customer Journey Maps and Service Blueprints based on new insights,...

**Client Success Analyst** The Client Success Analyst ensures the highest levels of service and experience possible for the Clients of Club Coffee/**ofi**. The Client Success Analyst is a dual responsibility role of both processing daily customer needs like orders or unexpected issues as well as creating and interpreting future looking trends of customer...

Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...

Company Description Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**. As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders. This role is for you if: - You are customer service superstar - You...

**Company Description** Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**. As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders. This role is for you if: - You are customer service superstar -...

Our client is seeking a Senior Quality Assurance Analyst (7+ years) with experience testing Customer Information Systems in the utilities industry. (Remote) Must Have: 7+ years as a Quality Assurance Analyst 3+ years in a Senior CIS (Customer Information System) Testing role (ie Oracle Utilities, CC&B, SAP IS-U , Hansen CIS, Vertex CIS, VertexOne, Open...