Hospitality Assistant

2 weeks ago

NiagaraontheLake, Canada Niagara College Learning Enterprise Corporation Full time

**Hospitality and Events Associate **(Full-time / Part-time)

Niagara College Learning Enterprise Corporation
Niagara-on-the-Lake, ON

**Job description**

Hospitality and Events Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences for each individual or group of visitors with the ultimate goal of achieving sales.

**Duties and responsibilities include, but are not limited to**:

- Assisting customers with tastings and purchases
- Conducting entertaining and informative tours and presentation about the winery, brewery, distillery, including performing structured tastings for tour groups
- Providing exceptional and professional customer service
- Use a computer-operated point-of-sale system and perform opening and closing duties
- Assisting with on-site and off-site special events
- Providing food and beverage service in both formal and informal settings
- Stocking shelves and fridges with beverage product and merchandise
- Performing general housekeeping duties
- Any other duties and responsibilities as required

**Requirements**:

- Smart Serve Certification
- 19 years of age or older
- Ability work well within a team-focused environment
- Motivation to exceed sales targets
- Critical thinking and decision-making skills
- Ability to multi-task and work in a fast-paced environment
- Responsible, dependable, trustworthy, ambitious and goal-oriented
- Retail / Hospitality experience is a must-have
- Ability to lift and carry 40 lbs
- Ability to stand and walk around for long periods of time
- Previous serving experience, wine / beer knowledge would be an asset
- Fluency in English is required, fluency in French would be considered an asset
- Must be available to work on evenings, holidays, weekdays and weekends

**Please submit a detailed resume outlining your qualifications and experience

**We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted

**Job Types**: Full-time, Part-time

**Salary**: $15.50-$17.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location

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