Customer Experience Associate

6 months ago

Revelstoke, Canada TD Bank Full time

**Customer Experience Associate - Revelstoke**:

- 432547BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 406 First Street West

**Employment Type**
- Regular

**City**
- Revelstoke

**Time Type**
- Part Time

**Province/State**
- British Columbia

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
- **Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
- **Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
- **How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have acces

  • Customer Service Associate

    1 month ago

    Revelstoke, Canada Eagle Pass Heli Full time

    Job SummaryAs a Customer Service Associate - Food and Beverage at Eagle Pass Heli, you will be responsible for providing exceptional service to our guests by serving food and beverages in a timely and efficient manner.Key ResponsibilitiesPrepare and serve food and beverages to customersClear and clean tables, trays, and chairsProvide excellent customer...

  • Guest Experience Supervisor

    6 months ago

    Revelstoke, Canada VRGE Revelstoke by Bellstar Hotels & Resorts Full time

    **Are you ready to join the adventure?! We’re seeking talented individuals with a passion for excellence in guest services. VRGE Revelstoke is a multi-faceted space where guests can check-in, connect with friends or grab a bite while lounging in the comfort of our beautifully designed lobby and well-appointed guest rooms.** Your role is to act as a guide...

  • Customer Experience Ambassador

    6 days ago

    Revelstoke, Canada Rockford Grill Full time

    Job OverviewNorthland Properties is a trusted name in hospitality, with a presence across Canada, the US, Ireland, and the UK. As a dynamic and growing company, we are seeking a skilled Barista to join our team at Rockford Grill.

  • Automotive Sales Associate

    3 weeks ago

    Revelstoke, Canada Lordco Auto Parts Full time

    At Lordco Auto Parts, we're seeking a talented Automotive Sales Associate to join our Revelstoke team. With over 100 locations across Western Canada and a commitment to innovation, we offer the perfect opportunity to launch your automotive career.About UsLordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with a rich history...

  • Cashier Sales Associate

    3 weeks ago

    Revelstoke, Canada Shell Canada Full time

    About the RoleWe are seeking a dedicated and customer-focused Cashier Sales Associate to join our Shell Canada team. This is a permanent full-time opportunity with 35-40 hours of work per week, offering a competitive salary and benefits package.Job ResponsibilitiesCash Handling: Operate a cash register, process money, cheques and credit/debit card payments,...

  • Food and Beverage Service Associate

    3 weeks ago

    Revelstoke, Canada Frisby Ridge Teriyaki & Sushi Full time

    Job OverviewFrisby Ridge Teriyaki & Sushi is seeking a skilled Food and Beverage Service Associate to join our team.Salary InformationThe estimated salary for this position ranges from $15 to $40 per hour, depending on experience and performance.Job DescriptionIn this role, you will be responsible for providing exceptional customer service, presenting menus,...

  • Field Research Associate

    4 days ago

    Revelstoke, Canada Ipsos Limited Partnership Full time

    Job SummaryWe are seeking a Field Research Associate to join our team at Ipsos Limited Partnership. This is a unique opportunity to work on various projects, conducting research in the field and gathering valuable insights.About the RoleThis position involves working as an independent contractor, traveling to different locations to collect data and conduct...

  • Hotel Guest Services Associate

    3 weeks ago

    Revelstoke, Canada Grizz Hotel Full time

    About Grizz HotelGrizz Hotel is seeking a dedicated and detail-oriented Hotel Guest Services Associate to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional guest service, ensuring a seamless experience for all visitors.Job SummaryThe Hotel Guest Services Associate plays a vital role in maintaining the...

  • Hospitality Food and Beverage Associate

    4 weeks ago

    Revelstoke, Canada Grizz Hotel Full time

    About the RoleWe are seeking a highly skilled and experienced Hospitality Food and Beverage Associate to join our team at the Grizz Hotel.Job SummaryThis is a fast-paced and dynamic role that involves serving food and beverages to guests, maintaining a high level of customer service, and contributing to the overall success of our hotel's F&B operations.Key...

  • Rooms Experience Guide

    6 months ago

    Revelstoke, Canada VRGE Revelstoke by Bellstar Hotels & Resorts Full time

    **Are you ready to join the adventure?! We’re seeking talented individuals with a passion for excellence in guest services. VRGE Revelstoke is a multi-faceted space where guests can check-in, connect with friends or grab a bite while lounging in the comfort of our beautifully designed lobby and well-appointed guest rooms.** Your role is to act as a guide...

  • Maintenance Services Associate

    3 weeks ago

    Revelstoke, Canada Regent Hotel Full time

    Job SummaryWe are seeking a reliable and physically capable Maintenance Services Associate to join our team at Regent Hotel. This is a permanent position with 32 to 40 hours of work per week.About the RoleIn this role, you will be responsible for performing routine maintenance tasks, including cleaning and upkeep of the hotel's commercial building. You will...

  • Culinary Support Associate

    3 weeks ago

    Revelstoke, Canada Regent Hotel Full time

    Job DescriptionWe are seeking a highly motivated Culinary Support Associate to join our team at Regent Hotel. In this role, you will be responsible for ensuring the smooth operation of our kitchen by performing a variety of tasks.Duties and ResponsibilitiesFood Preparation and Service: Assist in preparing and serving food to guests, including portioning and...

  • Customer Service Representative

    3 weeks ago

    Revelstoke, Canada Save-On-Foods Full time

    At Save-On-Foods, we strive to provide exceptional customer service and maintain a positive work environment. As a General Clerk, you will play a vital role in achieving this goal.The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. Additionally, the...

  • Customer Service Manager

    4 weeks ago

    Revelstoke, Canada Starbucks Coffee Company Full time

    Job SummaryWe are seeking a skilled Customer Service Manager to join our team at Starbucks Coffee Company. This role will oversee the customer experience and ensure that every customer leaves feeling valued and satisfied.About the RoleIn this position, you will be responsible for supervising a team of 5-10 people and ensuring that they provide excellent...

  • Client Care Representative

    6 months ago

    Revelstoke, Canada HUB International Full time

    Hi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world...

  • Restaurant Service Associate

    4 weeks ago

    Revelstoke, Canada HONG KONG RESTAURANT Full time

    HONG KONG RESTAURANT is seeking a skilled Food and Beverage Server to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesAddress customer complaints or concerns in a professional and courteous mannerPresent...

  • Service Representative

    3 weeks ago

    Revelstoke, Canada Grainger Businesses Full time

    Job SummaryWe are seeking a highly motivated Service Representative to join our team at Grainger Businesses. As a key member of our customer success team, you will play a crucial role in delivering exceptional service to our customers, driving business growth, and contributing to our company's continued success.About the RoleThis is a temporary contract...

  • Retail Sales Associate

    6 months ago

    Revelstoke, Canada Wearabouts Full time

    Work Term: Permanent - Work Language: English - Hours: 8 to 24 hours per week - Education: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Specialty shop - Clothing store - Shoe store **Tasks**: - Operate cash register - Provide advice about merchandise - Advertise and/or promote products, sales or services -...

  • Hotel Guest Services Representative

    3 weeks ago

    Revelstoke, Canada Grizz Hotel Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Front Desk Hospitality Associate to join our team at Grizz Hotel. In this role, you will be responsible for delivering exceptional guest experiences from arrival to departure.Main Responsibilities:Guest Registration: Register arriving guests in a timely and efficient manner, assigning...

  • Food Service Associate

    4 weeks ago

    Revelstoke, Canada Grizz Hotel Full time

    **Job Summary**We are seeking a skilled and friendly Food Counter Attendant to join our team at Grizz Hotel. As a key member of our food and beverage team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless dining experience for our guests.**Responsibilities**Bring clean dishes, flatware, and other items to...