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Business Solutions Specialist
4 months ago
**Position Summary**:
Develops relationships with and provides value-added services to select current and potential customers. Assists in the development of regional segment business plans and provides business segment expertise to the regional sales and marketing team.
**Requirements**:
**What We Offer**:
- FULL flex benefits program
- Company matching RRSP
- Family culture
- Advancement opportunities
- Profit Sharing
- Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
- 125 year, family owned and operated company history
**Essential Functions**:
- Provide relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
- Interface and collaborate with key customers to achieve sales and margin goals.
- Execute key customer menu developmental plans for the region.
- Work collaboratively with Product Specialists to provide back of the house consulting to key current and prospective customers to include recipe development, portioning, and plate presentations.
- Work directly with key customers to provide Back of House consulting in areas such as kitchen layout, development of training programs, and Hazard Analysis Critical Control Point (HACCP) training.
- Provide front of the house consulting to key and prospective customers to include wait staff training, silent shopper evaluations, and menu layout and design.
- Ensures consistent and relevant business solutions training for sales teams, in collaboration with other divisional marketing team members.
- Participate in planning, coordination, and execution of food shows, sales and marketing meetings, and industry events.
- Leverage Home Office content and insights to be used in the division and direct to customers, support adoption, and leverage of tools (ATR, Customer Success).
- Assist in the development of segment business plans. Analyze of trend data and incorporate the data to develop business solutions that strengthen the relationship between GFS and key regional customers.
- Assist in key customer business reviews.
- Perform other duties as assigned.
**Knowledge / Skills / Abilities**:
- Excellent customer service, mentoring, interpersonal and communication skills.
- Must be able to develop, refine, communicate, and implement plans and to set and define goals.
- Must maintain knowledge of industry trends and be able to provide training on the technical aspects of commercial or non-commercial segments.
- Must have industry and segment knowledge and be able to analyze and interpret data.
- Must have good time management, administration, and organizational skills.
- Must be able to build relationships, network, influence and link resources to plan and execute business practices.
- Must have the ability to multi-task and be able to work “exceptional” hours including evenings and weekends and be able to take on new responsibilities with a strong desire to succeed.
- Develops solutions to complex problems that require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives
**Education and Experience**:
- Bachelor degree plus two years previous food service operations experience -or
- six years previous food service operations experience in lieu of a bachelor degree.
Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.
GFSCA
**Job Types**: Full-time, Permanent
**Salary**: $1.00-$2.00 per hour
