Helpdesk Support Analyst

IT Help Desk Support - Knowledge Management - Toronto, Ontario, Canada This is a great opportunity to join a dynamic team in a company with an excellent reputation in the engineering consulting industry. At HH Angus, we value our employees and strive to create a culture of learning, growth, and success. We are currently looking for an IT Help Desk Support...

**Job description** The mission for the IT Helpdesk Support is to provide the highest standard of customer service to our clients by responding to and resolving daily desktop related tickets assigned to them within the set-out SLA of 15 minutes to respond and 1 day for resolution. **The Role Needs Someone with**: - Strong technical knowledge - Excellent...

Work location: Home Office 1303 Yonge St City: Toronto What you will do: The IT Helpdesk Specialist role is responsible for providing day-to-day helpdesk support including all Level 1 escalations, problems & requests for our Cineplex ecosystem. Key Responsibilities - Proactively monitor and support components of the Cineplex Systems Infrastructure. -...

Work location: Remote Ontario City: Toronto What you will do: Although this position is primarily remote, on occasion you will need to work from the Cineplex office at 1303 Yonge Street, Toronto (Yonge and St. Clair), so living within commuting distance will be necessary. The department provides support 24/7/365, so shifts will cover business hours,...

Technical Support Specialist Position Summary: **Duties**: - General Office 365 and GSuite Administration - Provides technical leadership to the Helpdesk through training, coaching and continual engagement. - Creation and maintenance of published documentation for technical procedures, policies, and standard processes related to Helpdesk. Ensures adherence...

**Position Job Title**:Helpdesk Coordinator **Location**:Remote **Reports To**: Manager, IT Services **Specific Responsibilities** - Assist with Helpdesk activities for IT members and students. - Receive, evaluate, and prioritize Help Desk trouble tickets. - Assign tickets to appropriate IT team members. - Follow up on IT requests/tickets submitted via...

IT Helpdesk Specialist Full-time, 40 hours/week In-Office and Remote **Salary**: starting at $40K+ per year Showcase is seeking an IT Helpdesk Specialist to provide level 1 technical support, maintain hardware, software, assist with IT projects, and other common IT-related responsibilities. This position is based in our Brampton head-office as well as...

**WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

Cineplex Careers - See Yourself Here! Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. Your work location: Home Office 1303 Yonge St City: Toronto What you will do: The Information Technology department has an immediate opening for the position of IT...

Employer: Gorgias HelpDesk Inc. Address: 1179 King Street West, Toronto, ON M6K 3C5, Canada **Salary**: $117,332.80 annually - eligible for annual bonus Hours: 40 hours per week Terms of Employment: Permanent, Full Time Language of Work: English Number of Positions: 1 Benefits: Dental Insurance, Disability Insurance, Extended medical Insurance,...

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of...

Role - Customer Service Support - BilingualKey Location - Toronto, ON **Skills**: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM...

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...

**We are looking for**: a full-time, contract IT Helpdesk Student **Hours of Work**: 34 hours/week. Hybrid work from home. **Reports to**: Manager, IT **Responsibilities**: - Troubleshoot hardware and software problems in the computing facilities. - Process new staff accounts in Active Directory, Mobile Device Management, and Exchange. - Continually strive...

**Customer Service Support - Bilingual** **Toronto, ON - Onsite** **Full Time** **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent customer handling skills, Awareness / knowledge of ITSM process, knowledge on bank branches and...

**Technical Support Analyst - Remote - Toronto GTA** **Oxbury Group is looking to hire a Technical Support Analyst **to support our GTA based Service Desk working to defined SLA's providing first point of contact to OG customers, employees and business partners for all IT and Administrative issues. The purpose of a service desk is to ensure that users...

**Company Description** Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time **Junior IT Helpdesk Technician** for our **Toronto **office**! **In this role, you will be responsible in providing first-line technical support and assistance to end-users...

**Job Title** - Deskside Support Analyst **Vacancy No** - VN6142 **Work Location** - Toronto, ON **Job Details** **Overview**: Compugen is a leading Information Technology (IT) Solution Provider helping customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated...

**About us** At Alpha Channel we are creators, and because of that, our ideas are our greatest resource. We strive to create experiences that will not only entertain and challenge players but resonate emotionally, creating a timeless experience. We construct beautifully realised worlds, rich with history and imagination governed by player emergent driven...

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of...