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Assisted Living Services Assistant

4 months ago

Scarborough, Canada Senior Persons Living Connected Full time

**Mission Statement**: Understand the aspirations of seniors and respond with innovative supports.

**Vision Statement**: Building inclusive communities where all seniors are connected to living their best possible life.

**What to expect when you join SPLC**:

- Competitive Compensation and Benefits
- Rewarding career that supports meaningful work in our communities
- Training and Professional Development opportunities
- Healthy and safe working environment
- Paid sick and personal days
- Pension Plan

**Position**: Assisted Living Services Assistant (Part Time)

**Hours of Work**: 28 hours per week

**Reports to:**:Assisted Living Manager

**Date Posted:**:March 12, 2024

**Deadline**:Until position is filled

**Respond**:to**:Human Resources Department

**Position **Summary**:
The Assisted Living Services Assistant (ALS Assistant) is responsible for supporting the provision of Assisted Living Services to older adult clients at the Senior Persons Living Connected site and the Wishing Well Manor site (Toronto Community Housing). The Assistant provides general administrative support and schedules of Personal Support Workers (PSWs) to ensure services are provided in a safe and efficient manner.

**Responsibilities**:

- **Schedule**:workers**:and**:support**:safe**:service**:provision**:

- Schedule Personal Support Workers on a weekly basis for personal care (PC), medication reminders, homemaking, safety reassurance service, and assist in ensuring client service and safety needs are met
- Schedule replacement PSWs for staff who are absent or on leave
- Assists in orienting staff, providing training, monitoring attendance, and providing field support
- Provide information about health and safety, known job hazards and proper protective equipment to workers
- Inform the Assisted Living Manager of in-home hazards and changes of client condition reported by workers
- Help to supervise volunteers in Assisted Living department
- Assist in ensuring implementation of emergency response at the SPLC site

**Client** **Support**:

- Contact client for scheduling change and service discussion
- Prepare and explain service table to client/caregiver and collect their consent
- Follow up with client’s concern/issue under the guidance of Assisted Living Manager
- Support client’s assessment under the guidance of Assisted Living Services Manager.
- 3. **Provide administrative support**:

- Update client’s file in Alayacare (electronic record) as required by the Manager
- Collect and submit PSWs time sheets and input data in payroll system for approval
- Provide clerical support and assist in preparing statistical reports
- Provide administrative back-up support during absence, and ensuring service is provided in a safe and timely manner
- Records minutes at department meetings
- Keep records and inventory of PPE and other necessary supplies, and assist in supplies order or purchase
- Help to manage filing system, current and outdated documents
- Carry light documents / supplies between two sites
- 4. **Contribute** **to** **departmental** **and** **organizational** **quality**:improvement**:

- Participate in planning and follow-up sessions for establishing long
- and short-term goals
- Seek opportunities for continuous quality improvement
- Perform work safely according to departmental and organizational procedures and policies and ensure the safety of self and others
- Assist in promoting the Assisted Living Services at SPLC and Wishing Well Manor

Any other reasonable duties that may be assigned from time to time**Education**:
High School diploma or Certificate from a recognized college related to social services or healthcare or gerontology

**Experience** **and** **Skills**:

- Two to Three (2-3) years’ experience working with seniors in a community setting
- Excellent verbal and written skills
- Excellent interpersonal, communication, decision-making and assessment skills and ability to handle crisis
- Experience scheduling staff an asset
- Experience working with frail or cognitively impaired seniors
- Ability to work independently and co-operatively in a busy inter-professional team
- Fluency in a second language such as Cantonese and/or Mandarin an asset
- Ability to maintain confidentiality and the knowledge and sensitivity to work in a culturally diverse environment
- Ability to be adaptable in a frequently changing work environment
- Strong organizational and time management skills
- Excellent computer knowledge and skills, with proficiency in Microsoft Office

**Working** **Conditions**:

- Required to work occasional evening and weekend hours
- May be exposed to contagious diseases
- Frequent phone calls and interruptions
- Frequently having to schedule and re-schedule staff in short periods of time
- Required to work at different sites
- Required to conduct home visits with clients and caregivers; working alone in the home

**Other**:

- Vulnerable Sector screening required
- Proof of full COVID-19 Va