Current jobs related to IT Help Desk Technician - Halifax - Devantec

  • Help Desk/pc Technician

    3 months ago

    Halifax, Canada Leonardo DRS Full time

    Reporting directly to the IT Lead, the Help Desk/PC Technician will be responsible for providing support and maintenance of information technology systems, both hardware and software, and will participate in the successful delivery of IT solutions to meet business needs. **As a Help Desk/PC Technician, your main responsibilities will include (but not...

  • Help Desk Technician

    2 weeks ago

    Halifax, Nova Scotia, Canada IMP Group Full time

    Job Summary:This role will provide technical support to end-users across the organization, utilizing a help desk system to research, troubleshoot, and document issues. The successful candidate will own customer technical issues from initial report to resolution, communicating regularly with customers regarding issue status.Key Responsibilities:Provide...

  • Help Desk Technician

    2 weeks ago

    Halifax, Nova Scotia, Canada IMP Group Full time

    Job Summary:This role will provide technical support to end-users across the organization, utilizing a help desk system to research, troubleshoot, and document issues. The successful candidate will own customer technical issues from initial report to resolution, communicating regularly with customers regarding issue status.Key Responsibilities:Provide...

  • Help Desk Technician

    15 hours ago

    Halifax, Nova Scotia, Canada PeopleToGo Full time

    Job Title: Deskside SupportJob Summary:We are seeking a highly skilled and experienced Deskside Support professional to join our team at PeopleToGo. As a Deskside Support specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their hardware and software needs are met.Responsibilities:Perform...

  • Help Desk Technician

    19 hours ago

    Halifax, Nova Scotia, Canada PeopleToGo Full time

    Job Title: Deskside SupportJob Summary:We are seeking a highly skilled and experienced Deskside Support professional to join our team at PeopleToGo. As a Deskside Support specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their hardware and software needs are met.Responsibilities:Perform...

  • IT Help Desk Analyst

    3 months ago

    Halifax, Canada Armour Group Full time

    **IT Helpdesk Analyst** **Problem solver. Strategic thinker. Detail oriented.** **Does this sound like you? If so, this position may be for you.** The Armour Group Limited is one of the leading hospitality, development, and construction companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group Limited continues a proud...

  • Help Desk Analyst

    4 months ago

    Halifax, Canada Supertemp Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training...

  • Service Desk Technician

    3 months ago

    Halifax, Canada NTT DATA Full time

    We are currently seeking a **Service Desk Technician / Helpdesk Associate **to join our team **Onsite** in **Halifax, NS, Canada.** - Maintain a high degree of customer service for all support queries and adhere to all service level agreements. - Receiving, logging, and managing calls via telephone using Service Now. - The Service Desk Team is part of an...

  • Service Desk Technician

    3 months ago

    Halifax, Canada NTT DATA Full time

    We are currently seeking a **Service Desk Technician / Helpdesk Associate **to join our team **Onsite** in **Halifax, NS, Canada.** - Maintain a high degree of customer service for all support queries and adhere to all service level agreements. - Receiving, logging, and managing calls via telephone using Service Now. - The Service Desk Team is part of an...

  • Help Desk Technician

    3 months ago

    Halifax, Canada Supertemp Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Consulting firm - Government department and/or agency **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...

  • Service Desk Associate

    4 months ago

    Halifax, Canada IMP Group Full time

    **A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP** **Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business...

  • Service Desk Associate

    3 months ago

    Halifax, Canada IMP Group Full time

    **A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP** **Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business...

  • IT Help Desk Administrator

    3 months ago

    Halifax, Canada Eastlink Full time

    **Designated office**: Young Tower 6080 Young Street **This position is**: Hybrid, at least 3 days per week in office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and...

  • Order Desk/showroom Salesperson

    4 months ago

    Halifax, Canada Elegant Flooring Full time

    **ORDER DESK/SHOWROOM SALESPERSON** Position hours: Monday - Friday 8 AM - 5 PM **Our Company** Elegant Flooring is a Halifax-based tile wholesaler that caters to retailers, architects and designers in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. We are seeking an enthusiastic Order Desk/ Showroom Salesperson to work from our...

  • Part Time Desk Associate

    3 months ago

    Halifax, Canada Hair design centre Full time

    Are you passionate about the world of beauty and eager to support aspiring cosmetologists on their educational journey? We have an exciting opportunity for a Desk Associate to join our vibrant and dynamic team at HDC. **About Us**:At HDC, we are committed to nurturing the next generation of beauty professionals. Our school offers comprehensive cosmetology...

  • IT Service Desk Analyst

    3 months ago

    Halifax, Canada ABM Integrated Solutions Full time

    **IT Service Desk Analyst** **Responsibilities**: - Deliver technical service and support to users via incident management software. - Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues. - Diagnose and resolve technical issues adhering to established processes and procedures. - Accurately...

  • Front Desk Coordinator

    3 weeks ago

    Halifax, Nova Scotia, Canada Fresh Form Draft Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly organized and efficient Front Desk Representative to join our team at Fresh Form Draft, a dynamic and creative architectural firm.Key ResponsibilitiesManage Incoming Communications: Respond to and direct phone calls, emails, and other inquiries in a professional and timely manner.Coordinate Visitor...

  • Veterinary Technician

    4 months ago

    Halifax, Canada VetStrategy Full time

    **Join Our Team at **Clayton Park Veterinary Hospital** in Halifax, NS!** **Are you a passionate Registered Veterinary Technician (RVT) looking for a fulfilling career in a Cat Friendly and Fear Free clinic? Look no further! Clayton Park Veterinary Hospital is searching for a dedicated RVT to join our dynamic team.** **Why Choose Clayton Park Veterinary...

  • Housekeeping Assistant/front Desk Clerk

    3 months ago

    Halifax, Canada Stardust Motel Timberlea Full time

    We are located a short 10 minute drive from Bayer's Lake and there is a bus route located a few feet from the Motel. Prefer front desk and housekeeping experience preferred, but willing to train the right person for the job. Front Desk Duties - Registering, canceling and changing room reservation requests - Investigating and resolving customer complaints...

  • Front Desk Agent

    4 months ago

    Halifax, Canada True North Hostelling Association Full time

    **HI Halifax** Join the HI Halifax Team! Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music...

IT Help Desk Technician

4 months ago

Halifax, Canada Devantec Full time

Devantec is an Atlantic Canadian Leader in IT, Security and Communications solutions. We are growing and are looking to add an experienced IT Professional to join our awesome team.

The IT Help Desk Technician will follow established processes for monitoring, escalation, tracking and follow-up on any reported problems. Collaborate with other members of the department on more complex support issues and projects. Provide training, repair advice and support to users in the areas of installation, configuration and end-user problem resolution. The IT Help Desk Technician will travel to client sites as needed to resolve issues or implement new hardware. This position reports to our IT Manager.

**Key Responsibilities**
- Provide telephone and on-line support for remote users working with Windows OS, MS Office, Office 365 cloud and MAC OS.
- Onsite client support as required for the delivery of service to said client
- Analyze and determine service priorities, plan daily schedule, investigate user complaints, troubleshoot and resolve system/hardware/software problems.
- Contribute to and maintain user and technical systems documentation library.
- Build and maintain high quality customer relationships through consistently demonstrating a high level of professional service and demeanor.
- Remain current and up to date in job knowledge through professional development opportunities, reading related publications and communications etc.
- Takes ownership of user problems and follows up the status of problems on behalf of the user and communicates progress in a timely manner
- Maintains a high degree of customer service for all support queries and adhere to all service management principles
- Documents and conducts system monitoring/reporting on hardware, software, phone system and network resources and data centre operations to ensure a high level of availability, performance, security and integrity
- Provides resolution of basic security related issues such as malware detection, password reset.
- Participates in disaster recovery activities and special projects as required
- Maintains and protects confidentiality with regards to all aspects of client information

**Minimum Qualifications**
- Diploma or Bachelors Degree in Information Technology
- At least 5 year experience in the related field
- Live in Truro to Halifax, Nova Scotia area or willing to Relocate
- Must have a Drivers license with clear driver abstract
- Must be able to pass criminal and vulnerable sector background checks or higher

If you are a highly motivated team player who can quickly adapt to changes in a face paced environment, we want to talk to you.

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Work from home

Schedule:

- 8 hour shift

Work Location: One location