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Program Services Caseworker

4 months ago

Whitby, Canada Durham Housing & Retention Services Full time

The Relief Program Services Caseworker position will work with the Salvation Army Durham Housing & Retention Services to provide people who are experiencing homelessness in Durham Region with emergency overnight shelter support. The position entails providing supports to clients and is an overnights awake position.

Program tasks include:
**Facilitate intake of clients.**

**Initial COVID-19 Screening.**

**Nightly client check-in and ongoing monitoring.**

**Documenting client admission, housing plan and discharge.**

**Discharging clients at end of shift**

**Assessing client needs.**

**Crisis intervention in response to mental health or compliance.**

**Promote a comfortable and safe environment where clients can rest for the night, safe from the elements.**

**Facilitate orientation for Clients by taking basic, required information, provide any requested information, orient Clients to program regulations and schedules.**

**Data entry of all required data fields in HIFIS.**

**Report any safety issues that arise to the site supervisor.**

**Link participants with housing, health and social services/supports (internal and external referrals).**

**Provide crisis counselling and one-on-one support as needed.**

**Ensure facility is kept sanitized as per Public Health Guidelines.**

ESSENTIAL SKILLS AND QUALIFICATIONS
**College diploma in Social Sciences field, Personal Support Work, or equivalent experience (minimum).**
Previous experience with people experiencing homelessness as asset.
**Must have thorough knowledge and understanding of homelessness issues.**
Knowledge and understanding of Mental Health/Addictions.
**Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.**
Problem solving skills essential. The responsibilities associated with this position demand a high degree of confidentiality.
**Excellent oral and written communication skills (computer skills essential).**
Ability to work independently as well as part of a team.
**Must have good interpersonal/time management skills.**
Good knowledge of community resources.

**Job Type**: Casual

**Salary**: $19.63-$24.29 per hour

**Benefits**:

- Casual dress
- Employee assistance program
- On-site parking

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
Infection Prevention and Control measure are in place including masks, gloves, face-shields and increased disinfection and cleaning protocols.
Employees are required to have full vaccine (at least 2 doses)

Ability to commute/relocate:

- Whitby, ON L1N 4Z1: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- G Class Driver's License (preferred)

Shift availability:

- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

Expected start date: 2023-04-18