Deskside Support Administrator

4 days ago


Langley, Canada Pattison Food Group Full time

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time Deskside Support Administrator to join our IT team in Langley, BC.

Reporting to the Manager, Endpoint Technologies, you will be responsible for providing implementation and technical support for end user facing technologies, ensuring that configuration standards and best practices are employed to support business goals.

You will be responsible for:
- Supporting end user technologies used by our team members and providing great customer experience while meeting these goals.-
- Building partnerships with other IT teams to ensure that team member endpoint needs can be met where other specific skills are needed.- Managing the intake and completion of e-ticket requests assigned to the deskside support team.- Explaining technical details to our team members in non-technical terms.- Following the standards and practices already set in place to ensure that technology configurations meet a consistent standard.- Seeking out opportunities to improve and provide the best end user experience.

You have:
- A diploma in Information Systems, or another related field.- 3 years of IT work experience, preferably in a technical support role with regular interaction with end users.- Experience using cloud-based systems such as Microsoft Azure.- Experience in troubleshooting and solving problems in a complex environment.- Experience with deploying and supporting desktops and laptops using automation and remote access solutions.- Intermediate knowledge and skills supporting Office365, printers, shared network drives in an enterprise, multi-site environment.- Experience troubleshooting hardware and software issues.- A valid driver’s license and reliable transportation with the ability to travel to locations within the lower mainland on an as needed basis.

You are:
- A strong communicator, both verbal and written.- A team player with a willingness to share and collaborate ideas within a cohesive, high performing team.- Able to organize and prioritize tasks in a fast paced, deadline driven environment.- A continuous learner who is curious and passionate about technology.- Positive with a can-do attitude and able to communicate technical matters without the use of jargon to non-technical users.

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

IND6

Compensation Details:
$58,720.00 - $73,400.00

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

About Us
- Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business for 107 years. We proudly employ more than 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods.- With 11 retail banners operating nearly 300 food and drug retail locations through Western Canada, in Whitehorse Yukon, Washington State, and Oregon each uniquely positioned to cater to the needs of their community; 4 wholesale businesses catering to the diverse needs of their customer base across Canada; 5 food and pharmacy production facilities focused on high quality distinct offerings; an industry-leading loyalty program and a world-class set of proprietary consumer brands, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.



  • Langley, Canada Pattison Food Group Full time

    Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have an exciting opportunity for a full-time...


  • Langley, Canada Pattison Food Group Full time

    Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have an exciting opportunity for a full-time...


  • Langley, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the...


  • Langley, Canada S3 Concrete Inc. Full time

    Job OverviewS3 Concrete Inc. is seeking an experienced Administrative Support Professional to join our team in a key support role. The ideal candidate will have excellent organizational and communication skills, with the ability to work effectively in a fast-paced environment.Salary and BenefitsWe offer a competitive salary of approximately $60,000 per...


  • Langley, Canada S3 Concrete Inc. Full time

    S3 Concrete Inc. is seeking a highly skilled Administrative Support Specialist to join our team.About the JobWe are looking for an experienced professional to provide administrative support to our organization. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and ensuring...


  • Langley, Canada Infinity Properties Full time

    Job OverviewWe are seeking an experienced Administrative Support Specialist to join our team at Infinity Properties. This role involves providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesProviding administrative support to our staff, including answering phone calls, responding to emails, and...


  • Langley, Canada Uptown Med Spa Full time

    About the RoleWe are seeking a skilled Administrative Support Specialist to join our team at Uptown Med Spa. This is a full-time position that involves providing administrative support to our staff and management team.Key ResponsibilitiesReview and evaluate new administrative procedures to ensure they align with our organizational goals and...


  • Langley, Canada Westrow Food Group Full time

    **Job description**: - Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! - Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicated **Administration Support Assistant** for our Langley, BC...


  • Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    About Noel Booth Child Care and Preschool LTD.Noel Booth Child Care and Preschool LTD. is a reputable childcare organization seeking an organized and detail-oriented Administrative Assistant to support our daily operations.Job SummaryWe are looking for a highly skilled and experienced administrative professional to join our team as an Administrative...


  • Langley, Canada WSS Immigration Services Inc. Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced and skilled Administrative Support Specialist to join our team at WSS Immigration Services Inc. This is a full-time position that offers a competitive salary and benefits package.Job Summary:The successful candidate will be responsible for providing administrative support to our staff,...


  • Langley, Canada Trinity Western University Full time

    Key ResponsibilitiesAdministrative SupportProvide reception and administrative support for the School of the Arts, Media + Culture (SAMC) departments, including sorting and distributing mail, sending and receiving faxes, and taking clear and accurate messages for faculty.Offer administrative support to the faculty of SAMC, which includes accurate word...


  • Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    Job DescriptionWe are seeking an experienced Administrative Support Coordinator to join our team at Noel Booth Child Care and Preschool LTD. As an integral part of our administrative staff, you will provide high-level administrative support to our management team and contribute to the smooth operation of our child care and preschool facilities.The ideal...


  • Langley, Canada Ultimate Traffic Solutions Inc Full time

    About UsToor Labour Contracting Ltd. is a reputable organization seeking an experienced Administrative Support Specialist to join our team.Job SummaryWe are offering a permanent opportunity for an Administrative Support Specialist to provide high-quality administrative support to our team. The ideal candidate will have excellent communication skills, be...


  • Langley, Canada Phoenix Traffic Control Ltd. Full time

    Job Title: Administrative Support ProfessionalAt Phoenix Traffic Control Ltd., we are seeking an experienced Administrative Support Professional to join our team. The ideal candidate will have excellent interpersonal skills, with the ability to work independently and as part of a team. Responsibilities:* Provide administrative support to the office team,...


  • Langley, Canada Trinity Western University Full time

    Company OverviewTrinity Western University is a Christian institution committed to providing excellent education and fostering community development.Job SummaryWe are seeking an experienced Administrative Support Coordinator to join our team at the School of Arts, Media + Culture (SAMC). As a key member of our administrative staff, you will provide...


  • Langley, Canada AN INDIAN AFFAIR Full time

    Job Title: Administrative Support SpecialistJob Summary:An Administrative Support Specialist plays a vital role in ensuring the smooth operation of our day-to-day activities at AN INDIAN AFFAIR. Reporting to the Management Team, this professional will be responsible for supervising other workers, establishing and implementing policies and procedures, and...


  • Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    We are seeking a highly organized and detail-oriented Administrative Support Professional to join our team at Noel Booth Child Care and Preschool LTD.About the RoleThis is a permanent full-time position that involves providing administrative support to our management team. The ideal candidate will have excellent communication skills, be able to multitask,...


  • Langley, Canada Khurana Communications Inc Full time

    Job OverviewWe are seeking an organized and detail-oriented Administrative Support Specialist to join our team at Khurana Communications Inc.Key Responsibilities:Evaluate and implement new administrative procedures to improve office efficiencyEstablish priorities, ensure procedures are followed, and meet deadlinesAssist in preparing operating budgets and...


  • Langley, Canada Transparent Staffing Solutions Ltd. Full time

    About the RoleWe are seeking an experienced Administrative Support Professional to join our team at Transparent Staffing Solutions Ltd.Key ResponsibilitiesSchedule and confirm appointmentsManage contractsProvide administrative supportPerform data entryOffer customer serviceWork EnvironmentThis is a permanent position with a 30-40 hour workweek.Education and...


  • Langley, Canada SAB TERA CONSTRUCTION INC. Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at SAB TERA CONSTRUCTION INC.OverviewThe ideal candidate will have excellent communication skills and the ability to work independently in a fast-paced environment. They must be able to multitask, prioritize tasks, and maintain accurate records.We offer a competitive salary of...