Team Lead, Logistics

4 months ago

Montréal, Canada TTEC Full time

Team Lead, Logistics & Fulfillment

**Team Lead, Logistics & Fulfillment in Montreal**

**Role/Purpose**:
The Logistics Coordinator works in our Logistics Depot in Montreal, Quebec province, and oversees the work of the Logistics QC Controller, and all Fulfilment Specialists.

**Core Responsibilities**:

- Work collaboratively with other departments to incorporate logistics with company procedures and operations
- As directed assists in packing products to ship necessary items
- Cross trained on inventory job duties
- Work with the Logistics Manager to strategically manage and organize the warehouse in compliance with company's policies ad vision
- Maintains inventory of shipping supplies
- Creates all shipping labels
- Communicates regularly with FedEx
- Uploads and maintains the Shipping Tracking Reports SharePoint
- Configures and uploads the EOD report before leaving for the day
- Part of the **shipping logistics** distribution list that deals with various issues
- As directed, responds to, and resolve complaints and problems
- Monitors inbound and outgoing deliveries
- As directed, research ideal shipping techniques, routing, and carriers

**Skills and Qualifications**:

- Good verbal and written communication skills
- Must have attention to detail
- Good time management skills
- Experience working with electronic data
- Must have a sense of urgency
- Must be computer literate
- Perform other duties as assigned by Management.

**Physical Requirements**:

- Able to list and/or maneuver up to 50 lbs.
- Able to bend, stoop, sit, stand and walk for extended periods of time
- Must be able to work in a warehouse environment

**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

**Primary Location**: : CA-Quebec-Montreal
**Job**: : Facilities / Real Estate

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