Network Support Technician
2 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Experience an asset
- or equivalent experience
**Work setting**:
- Computer hardware or software retailer/wholesaler
- Consulting firm
- Server farm
- Information technology (IT) infrastructure
**Tasks**:
- Coordinate access and use of computer networks
- Install software
- Install web server hardware and software
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Monitor the performance of computer systems and networks
- Troubleshoot, maintain and upgrade web server hardware and software
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
**Supervision**:
- No supervision responsibility
**Computer and technology knowledge**:
- Virtualization
- MAC
- Linux
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- File management software
- Security software
- Mail server software
- Communication software
- Information technology
- Mapping and data visualization software
- SharePoint
- MS Office
- MS Windows
- Firewall
- MS Active Directory
**Security and safety**:
- Bondable
- Criminal record check
**Transportation/travel information**:
- Vehicle supplied by employer
- Valid driver's licence
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Creativity
- Dedication
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Gasoline paid
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Learning/training paid by employer
- On-site amenities
-
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