Credit and Collections Analyst

5 months ago

Quebec City, Canada Industrial Scientific Corporation Full time

**Objectives**:
The Credit & Collections Analyst will be responsible for the full account management of an assigned portfolio of customer accounts, including, risk management, collections, follow-up calls, releasing credit holds, research and analysis to resolve payment discrepancies and dispute resolution, and partner with the sales team to improve cash flow enabling the company to grow and expand. Essential Duties and Responsibilities:
Perform credit investigations and evaluation of credit risk to approve new customer accounts and assign credit lines.

Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve customer discrepancies, and short payments

Must communicate and follow-up effectively with Sales Department regarding customer accounts on a timely basis

Work with peers to create efficiencies for the department and company though continual improvement of processes to promote department and company practices.

Ensures compliance with established accounting policies and procedures relate to the daily operations.

Other duties and responsibilities may be assigned as required by the Credit management team

**Required Skills & Experience**:
Bachelor’s degree in finance or accounting required

French Language required

Minimum of 3 years collections experience

Strong analytical and decision-making skills and must be able to set priority and work within time constrains

Strong phone, interpersonal, verbal, and written capabilities

Strong ethics and work as an effective, collaborative team member

Energetic, detailed oriented, able to adhere deadlines on a timely manner

Microsoft Excel and Word proficiency

Experience with Oracle E-Business Suite preferred

Fortive Corporation Overview

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

**Fortive**: For you, for us, for growth.

The people at Industrial Scientific are committed to ending death on the job by the year 2050, and we need more help. We hire smart, motivated people, give them world-class tools in a supportive environment, and we let them do their job. Our team is highly engaged, creates quality solutions and delivers outstanding customer service. Our leaders understand the critical elements of breakthrough performance: bringing out the best in people; creating a climate of trust, openness and high performance; fostering candor; and treating people fairly and with dignity.

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