Retail Supervisor

6 months ago


Dartmouth, Canada COLUMBIA SPORTSWEAR CANADA LP Full time

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior leading by example while demonstrating Columbia Sportswear Company values.

HOW YOU’LL MAKE A DIFFERENCE
- Supervises and oversees assigned department of responsibility (e.g. Freight, Sales); collaborating with store leadership team concerning policies, procedures, and standards for assigned area of responsibility.
- Oversees to the profitability of the store by receiving, handling, replenishing and processing.
- Oversees the day-to-day work of assigned associate level staff; provides direction and guidance, training and coaching to associate level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in store.
- Maintains company standards and policies; ensures that employees adhere to procedures and quality standards; works to resolve any problems or errors.
- Creates and maintains store culture through teamwork, coaching and displaying a high professional standard of individual behavior leading by example

Freight:
Ensures consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing and in-store initiatives, and visual standards.

Sales:

- Provides guidance to assist the team with improving exceptional execution initiatives, such as KPI’s, sales, customer service, merchandising, inventory utilization, and segment accountability.

YOU HAVE
- A High School Diploma
- 2-5 years retail operations, management, supervisory or leadership experience preferred
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
- Strong communication skills; able to exchange ideas and information with store leadership team, associates and consumers
- Effective problem-solving skills; ability to troubleshoot and resolve day-to-day operational issues

JOB CONDITIONS
- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts

**Job Types**: Full-time, Permanent

**Salary**: $18.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Dartmouth, NS B3B 0K3: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: In person



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