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Client Support Analyst, Bc Cancer Vancouver
4 months ago
**Client Support Analyst**
BC Cancer
Vancouver, BC
The Client Support Analyst provides computer technical support services at the Genome Sequence Centre (GSC). Duties include investigating and resolving hardware and software problems, installing, configuring and testing hardware and software, providing training to users and participating in GSC bioinformatic projects.
**What you’ll do**
- Maintain the computer system and network for the GSC by performing duties such as responding to system, communications and user problems, investigating problems and taking corrective action as per established procedures.
- Resolve user issues on the technical infrastructure. Refers problems as required Installs, configures, modifies and tests all computer hardware within the GSC network.
- Install, configure and upgrade server software as directed.
- Provide training to users in the use of hardware and software and prepares instructional material.
- Work with others in the implementation of the GSC network infrastructure (servers, network, workstations, website) by installing network components and testing.
- Install, configure, modify and test all computer hardware within the GSC network.
**What you bring**
- Completion of Grade 12 and graduation from a recognized two (2) year Systems Technology Diploma
- Two (2) years of recent related experience or an equivalent combination of education, training and experience.
You have
- Ability to type.
- Ability to communicate and deal effectively both verbally and in writing.
- Ability to work with other effectively.
- Physical ability to carry out the duties of the position.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What We Bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
**Job Type**:
**Regular, Full-Time**
**Wage: $**
**37.65 per hour**
**Location: 675 West 10**
**th**
**Avenue, Vancouver BC, V5Z 1G1**
**Hours of Work: Monday-Friday, 0900-1700**
**Requisition #**
**144261**
**_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._**
**What we do**
BC Cancer provides comprehensive cancer control for the people of British Columbia.
BC Cancer is part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
**ATTN: PHSA Employees**:
To be considered as a PHSA employee (internal applicant) for this position,
Please note the internal job posting will no longer be accessible after the expiry date of
** April 25, 202
