IT Systems and Server Administrator

3 weeks ago


Mississauga, Canada Pacline Corporation Full time

Pacline was founded in 1979 to supply overhead conveyors that solve material handling needs. Since then, Pacline has relied on the creativity and teamwork of all our staff members to expand into markets with new products and solutions to new and long-term customers. We use a value-engineered approach and our well-established industry reputation to ensure our customers receive solutions that meet their needs and come in on-time and on-budget. In 2017 we relocated to a larger facility in Mississauga to secure more space for staff and our expanding in-house manufacturing.

We are looking for an IT Systems and Server Administrator to architect and maintain our IT ecosystem. Take on the unique challenge of transforming our SMB IT infrastructure to support the larger corporation we have become.

**Job Summary**
- Be the primary point of contact for helpdesk
- Lead the integration of various complex enterprise level servers and systems
- Manage and administer servers and systems to ensure system integrity
- Plan, design, and implement identified special technology projects
- Oversee the evaluation of system performance and recommend improvements
- Coordinate the troubleshooting and the support calls with external providers
- Manage the preparation of technical and functional documentations for required systems
- Coordinate the completion of Standard Operating Procedures for relevant servers and systems
- Perform root cause analysis of complex server system problems and provide corrective action
- Proactively monitor backups and server logs
- Work through alerts raised by alert software for proactive fixing
- Work with a change control policy on any changes
- Reports and budget proposals presented to Management Team
- Execute duties in accordance with ITIL framework guidelines
- Assemble and load servers with the Hyper-V role, understanding how networking and storage works with Hyper-V
- Travel to other locations for system support when needed
- Log calls with external providers where and when necessary
- Create and manage accounts on Active Directory and Office 365
- Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.
- Work with the Management team to identify single points of failure and to work out Business Continuity and Disaster Recovery plans
- Make recommendations to the Management team on budget items
- Make recommendations to the Management team for improving systems and processes
- Stay informed of latest technology and work with the Management team on potential upgrades
- Perform and support other tasks as identified by the Management team

**Required Experience and Skills**
- 6 or more years’ experience as Server and Systems administrator
- In depth understanding of technology systems in the enterprise
- Excellent experience using different Hypervisors, eg, Hyper-V and VMware
- Virtual clustering and troubleshooting experience with Hyper-V and VMware
- Extensive understanding collaboration tools, eg Office 365, Google Suite, Skype for Business
- Significant and successful experience designing, implementing and managing Office 365 in the enterprise, including but not limited to Exchange Online, Azure, SharePoint, OneDrive, ADFS, Storage Pools, OneNote, etc.
- Strong technology analytical and design skills
- Excellent business continuity and disaster recovery methodologies and practice
- Focus on customer service, maximizing staff efficiency and up time
- Prioritizing and maintaining response times to correct end-user issues or outages

Significant, successful experience in:

- Project managing the implementation of enterprise technology server and systems installing, configuring and maintaining of servers in the enterprise
- PowerShell, VBA,.Net, C language scripts and commands to automate certain tasks and to change settings in bulk
- Configuring managed networks (LAN, WAN, VLAN, VPN and Firewalls)
- Managing and monitor network load and optimizing topology
- Microsoft System Centre DPM, SCCM and SCOM
- Installing public and local certificates on various systems
- Managing Antivirus in an enterprise
- Microsoft SQL knowledge
- Hardware and software troubleshooting - critically analyze a symptom, diagnose a fault, plan and take appropriate action on equipment including PCs, printers, servers, and networking etc.
- Management of VOIP (Avaya) system
- Security system management, camera systems and building entry
- Developing policies, procedures and utilizing latest technologies to harden cyber security

**Qualifications**
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- MCP, MCSE, MCITP, CompTIA Server + or other related certificates an asset

**Optional Experience and Skills**
- Usage or administration of Microsoft NAV, CRM, Dynamics or Business Central



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