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Ice Cream Sommerlier

4 months ago

Vancouver, Canada La Glace Full time

We are looking for staff with great communication and customer service skills.

Weekday availability is preferred.

*min. 1 year commitment - unless under contract for seasonal work

Duties Include:

- Ensuring company policies/brand adherence are followed
- Greet all customers in a friendly and welcoming, professional manner
- Fulfill customer requests with ice cream purchases, beverage and other menu items
- Prepare and serve all offered menu items
- Record customer orders into the POS System
- Identity customer issues/complaints and take necessary steps to correct them
- Perform refunds and special transactions through the POS System
- Keep the service counter stocked at all times with the necessary items and supplies
- Clean and organize the service counter when necessary
- Maintain and clean the ice cream cabinets, dipping well to prevent cross contamination
- Assist assigned employees with cleaning the customer seating area, utensil & waste counter as well as the restroom
- Notify management of all customer and POS System issues
- Notify management of low stock inventory in a timely manner
- Inventory management and quality control systems
- Perform other related and adhoc duties as requested

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 5 months
Part-time hours: 16-20 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- 2785 West 16th Avenue, Vancouver: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person