Holistic Nutritionist and Product Development

5 months ago

Victoria, Canada VitaminLab Full time

**Holistic Nutritionist and Product Development Admin - VitaminLab**

Founded in 2017, VitaminLab is an award-winning organization that has been recognized as a Top Growth Company in Canada. Our mission is to change how people take vitamins - _personally_. We work with patients and practitioners to create a supplement unique to the needs of the individual that can be based on blood and genetic testing or individual preferences. We bring affordable, high-quality formulas to health-minded people all over the planet. Our team is growing rapidly along with our brand and we are looking for health and growth-minded people to join us at our HQ in beautiful Victoria, BC as we expand across the globe.

**The Role**:
VitaminLab is experiencing significant growth and looking to add a Product Development Admin to our team. You will be working side by side with our VP of Product & Experience to help innovate and drive our product initiatives here at VitaminLab. We are looking for someone with a keen interest in personalized vitamins, our customer’s overall experience and a solid understanding of how all the little details come together to create an exceptional product.

**A week in the life of a Product Development Admin at VitaminLab**:

- Create educational material for our practitioners, customers and sales teams in collaboration with our marketing team.
- Research and share trends from the supplement industry.
- Coordinate all communication when changes are made to existing products and assist with coordination of communication around any regulatory changes related to our products.
- Assist the team with product-related questions and create resources and processes to make this information easier to find.
- During the product development process, evaluate research and assist in supplement ruleset creation.
- Test new features on our customer dashboards, practitioner portal and questionnaire, and provide feedback for the tech/design teams as needed.
- Assist with developing and monitoring our product planning roadmap.
- Perform customer research calls to get feedback on product features and their overall experience.
- With an understanding of our Product strategy goals, assist procurement with the sourcing of new ingredients and packaging options. Prepare pricing comparisons and make recommendations based on data as needed.
- Help to keep the VP of Product & Experience organized and on track.
- Jumping in to help wherever needed.

**You should be**:

- Super customer curious and observant of patterns and trends.
- Comfortable with evaluating supplement dosages and forms and performing research for product development.
- Strong aesthetic eye with an interest in design and packaging form and functionality.
- Able to communicate effectively, both verbally and in writing.
- Highly organized
- you can handle multiple competing priorities like a champ and love to look for more efficient ways to get things done.
- _Really_ detail oriented
- typos drive you crazy.
- A creative problem solver, you love thinking outside the box and innovating daily.
- Tech-savvy, comfortable with using technology daily.
- Organized and not afraid of a challenge.
- Positive and solution-focused.
- Based in Victoria BC, this role is involved in hands-on work with packaging changes and you will be collaborating with the lab teams on these.

**Qualifications**:

- Training in nutrition/herbalisM/Food science with a minimum of 2 experience in working in the Natural Health industry.
- 2+ years experience doing supplement consultations and comfort with dosages and vitamin and mineral forms.
- Strong technical skills and the ability to pick things up quickly and communicate well with a dev team.
- Strong analytical skills to complement your creative side.
- A strong interest or experience in design is a bonus.
- Project management skills would be ideal.

**Our Amazing Perks & Employee Programs**:

- Personal Fridays: Enjoy every other Friday off
- Paid Vacation Time
- 5 Paid Sick Days (if you need them, we have you covered)
- Extended Health and Dental Benefits
- Fitness and Wellness Account
- Your Own Personalized Supplement Plan
- Professional Development Allowance
- Team Events and Socials
- An opportunity to grow and make an impact on an amazing team

**Please include a cover letter when applying, we'd love to hear about your interest in VitaminLab and, perhaps, nutrition/wellness and why you're excited about this role

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