Credit and Collections Specialist

4 weeks ago

Anjou, Canada Axis Auto Finance Full time

**Credit and Collections Specialist**

Axis Finance Group is a fintech lender. Building and deploying leading-edge technology made us the fastest growing, publicly traded Canadian Auto Finance company. As a team, we continuously seek new and innovative ways to grow our business. Our agile, high energy culture rewards top performance and the contributions of those passionate about our collective growth and success. We are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory.

Our mission is to be the leading provider of alternative financing solutions. We accomplish this by investing in our people, our technology, and our customer experience - with long-term success in mind.

**Title**:
Credit and Collections Specialist

**Reports To**:
Director of Operations

**Position Summary**

Responsible for effectively controlling delinquency and minimizing potential losses for specialized programs and key relationships within the auto and equipment finance group. Accountable for exercising sound judgment in balancing risk with the probability of recovery, collecting past-due arrears payments and assisting with restructuring amendments, and being responsible for identifying and reporting possible fraudulent accounts.

**Key Responsibilities**:

- Administer bank drafts and wire payments, retail auto and equipment loan insurance claims, payment suspensions or deferrals.
- Collect and review delinquency of all retail auto & equipment leasing, 3rd party collections and suspicious activity.
- Receive and review bankruptcy and related documents from debtor assistance programs. Prepare and file appropriate forms as required.
- Initiate collection action on retail auto & equipment delinquency over 35 days past due through established collection policies, procedures, and time constraints.
- Investigate early defaults and suspicious activity identifying fraudulent transactions such as closed accounts & first payment defaults. Work closely with key stakeholders to investigate, follow up, and ultimately recover potential fraud losses.
- Maintain regular contact where appropriate with various outside agencies (i.e. collection agencies, law firms, bankruptcy trustees, bailiffs, marketers etc.)
- Must be current on industry trends and current market fraud trends to mitigate risk when collecting on delinquent and fraud accounts.

**Minimum Experience**:

- Minimum four (4) to six (6) years of collections or leasing experience preferably in the equipment leasing industry.
- Bilingualism (French, English) is an asset.
- Strong interpersonal as well as written and verbal communication skills
- Must be self-directed, decisive, and goal oriented.
- Strong organizational and planning skills
- Excellent problem-solving skills
- Ability to deliver exceptional customer service.
- Strong attention to detail
- Solid team player

**What we Offer**:

- Minimum Participation in the performance Bonus Program
- May be eligible for the Stock Options program.
- A stellar 100% employer-paid benefits program
- Employee assistance program
- Three weeks’ vacation upon start
- Personal Days
- Remote work as per company policy
- Dental Care
- Extended Health Care
- Life Insurance
- Vision Care
- *_**No Unsolicited Agency referrals please**
- **PLEASE NOTE**:_

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $33,462.81-$70,218.77 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Anjou, QC H1J 2T7: reliably commute or plan to relocate before starting work (required)

**Language**:

- French (required)

Work Location: Hybrid remote in Anjou, QC H1J 2T7

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