Operational Assistant

6 months ago


Niagara Falls, Canada Trip Shepherd Full time

**Operational Assistant**

**ABOUT US**

Tripshepherd proudly offers guests personalized, small-group tours and services in many cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests from around the world.

**JOB DESCRIPTION**

We work in a start-up environment, so learning quickly and being pleasantly adaptable is a must. We are seeking a detail-oriented and organized Operational Assistant to join our dynamic tour company. The Operational Assistant will play a crucial role in ensuring the smooth operation of daily tours by handling scheduling, guide and vehicle assignments, pick-up times, and tour availability. This position reports directly to the Operations Manager and requires strong communication skills, multitasking abilities, and a passion for delivering exceptional customer experiences.

**WHAT IS IN IT FOR YOU**
- We’re growing. There’s plenty of room for advancement
- Youthful, creative work environment

**RESPONSIBILITIES**
- Scheduling: Coordinate and manage tour schedules in accordance with operational requirements and customer bookings.
- Guide Assignments: Assign tour guides based on availability, expertise, and tour requirements.
- Vehicle Assignments: Coordinate vehicle assignments ensuring suitable transportation for each tour group.
- Pick-Up Times: Confirm and communicate accurate pick-up times to tour guides.
- Tour Availability: Maintain up-to-date knowledge of tour availability and communicate changes promptly.
- Assist Operations Manager: Support the Operations Manager in various administrative tasks, such as data entry, reporting, and customer inquiries.
- Customer Service: Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Documentation: Maintain accurate records of schedules, assignments, and other operational data.
- Quality Assurance: Monitor tour operations to ensure adherence to company standards and guest satisfaction.
- And any other duties as assigned.

**SKILLS**:

- Previous experience in a similar role within the tourism or hospitality industry is preferred.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal abilities.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office and scheduling software (e.g., Excel, Google Workplace).
- Knowledge of local attractions and geographical areas is a plus.

**REQUIREMENTS**
- High school diploma or equivalent; additional qualifications in tourism or hospitality management are advantageous.

**SALARY**:

- $18/hr

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person


  • Operations Assistant

    3 months ago


    Niagara Falls, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Office/Administrative Assistant to support our office operations in Niagara Falls. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesProvide exceptional administrative support to our team, including answering...


  • Niagara Falls, Canada Take Walks by City Experiences Full time

    **Welcome to Walks & Devour!! Are you someone with strong organisational skills, excellent multitasking abilities, and great attention to detail? This role requires quick thinking, problem-solving under pressure, and a deep knowledge of your city. If you’re passionate about its sights, sounds, and unique experiences, this could be the perfect fit for...

  • Assistant Manager

    4 months ago


    Niagara Falls, Canada Chucks Roadhouse Bar and Grill Full time

    *Job Overview* We are seeking a motivated and detail-oriented Assistant Manager to join our team. The Assistant Manager will support the Store Manager in daily operations, ensuring excellent customer service, and maximizing profitability. *Duties* - Assist in managing store staff and delegate tasks effectively - Oversee daily operations and ensure compliance...

  • Pharmacy Assistant

    6 months ago


    Niagara Falls, Canada Walmart Canada Full time

    **Position Summary... **:The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in...

  • Entomology Assistant

    4 months ago


    Niagara Falls, Canada Niagara Parks Full time

    **Entomology Assistant (5-Month Contract)** Under the general supervision of the Supervisor, Production and Entomology Technician and within established policies, procedures and guidelines; assists in the care of conservatory fauna including maintenance, monitoring and breeding of the butterfly population and other animal life for the Butterfly Conservatory...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Niagara Falls is looking for a reliable and efficient Administrative Assistant to support our office operations.Job Summary:As an Administrative Assistant, you will be responsible for a variety of administrative tasks, including answering phones, greeting visitors, and handling incoming communications.Key Responsibilities:Manage office...

  • Operations Manager

    6 months ago


    Niagara Falls, Canada Boy and Girls Club Of Niagara Full time

    **FULL TIME OPERATIONS MANAGER** **Position Overview**: The Operations Manager is responsible for the safe, effective, and efficient delivery of operational plans set forth by the Boys and Girls Club of Niagara and assumes the primary responsibility of implementing and executing the following portfolios in a regional capacity: Developing plans, training...

  • Maintenance Assistant

    7 months ago


    Niagara Falls, Canada Buffalo Lodging Associates Full time

    Position Information: Location: Radisson Hotel & Suites Niagara Falls 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada - +1 905-356-1944 Responsible for the maintenance of the building, grounds, the operation of its equipment and mechanical/electrical systems. **Responsibilities**: - Major duties include basic repair work, painting, wall covering,...

  • Marketing Assistant

    6 months ago


    Niagara Falls, Canada azpmb Full time

    Online Travel assistant (Remote Work). - Assist with online operations - Can be done without affecting your current job. - No experience needed (training provided). - flexible hours. - Must be over 20. **Job Types**: Full-time, Part-time **Salary**: $15.50-$28.48 per hour Expected hours: 20 per week **Benefits**: - Extended health care - Paid time...

  • Assistant Manager

    6 months ago


    Niagara Falls, Canada Tim Hortons Full time

    Overview: Join our team as an Assistant Manager where you will play a crucial role in overseeing store operations and ensuring exceptional customer service. We are looking for a dedicated individual with strong leadership skills and experience in retail sales to join our dynamic team. **Responsibilities**: - Manage daily store operations, including opening...

  • Physician Assistant

    2 months ago


    Niagara Falls, Canada MedCare Health System Full time

    MedCare Clinics is a multi-specialty medical clinic located in the Niagara Region of Ontario. Our clinic's mission is to provide exceptional medical care to the surrounding communities. Our services include providing care in a family practice setting as well as operate a walk-in clinic where new patients are always welcome. Our team also includes specialty...

  • Bakery Assistant

    6 months ago


    Niagara Falls, Canada Red Ganache Full time

    Please note that this is a general job description for a Bakery Assistant position. Specific responsibilities and qualifications may vary depending on the bakery's requirements. - Responsibilities:_ - Assist in the preparation and baking of various bakery items - Handle and store food ingredients in a safe and sanitary manner - Operate kitchen equipment such...

  • Pharmacy Assistant

    6 months ago


    Niagara Falls, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 6565 Lundy's Lane, Niagara Falls, Ontario, L2G 1V1 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Physician Assistant

    5 days ago


    Niagara Falls, Canada MedCare Health System Full time

    MedCare Clinics is a multi-specialty medical clinic located in the Niagara Region of Ontario. Our clinic's mission is to provide exceptional medical care to the surrounding communities. Our services include providing care in a family practice setting as well as operate a walk-in clinic where new patients are always welcome. Our team also includes specialty...

  • Assistant Manager

    4 months ago


    Niagara Falls, Canada Tim Hortons Full time

    **Overview** **Duties**: - Oversee daily store operations in the absence of the Store Manager - Assist in recruiting, training, and developing a high-performing team - Ensure compliance with company policies and procedures - Manage inventory levels and merchandising standards - Handle customer inquiries and resolve issues promptly - Monitor sales...

  • Travel Assistant

    7 months ago


    Niagara Falls, Canada online travel and tourism Full time

    **Description** **Responsibilities** - Assist customers in planning their trips and provide detailed information on travel routes, accommodations, attractions, and local events - Create and customize travel itineraries based on customer preferences and budget - Book tours, transportation, accommodations, and other travel arrangements for customers - Provide...

  • Operations Manager

    6 months ago


    Niagara Falls, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for an Operations Manager to join the team in Niagara Falls! The successful incumbent will plan, organize, control, and direct the activities of the facility operation to accomplish desired objectives in a safe and efficient manner. Provide leadership, which results in positive employee/employer relations and project a...

  • Travel Assistant

    7 months ago


    Niagara Falls, Canada Travel and tourism online Full time

    **Description** **Responsibilities** - Assist customers in planning their trips and provide detailed information on travel routes, accommodations, attractions, and local events - Create and customize travel itineraries based on customer preferences and budget - Book tours, transportation, accommodations, and other travel arrangements for customers - Provide...

  • Dental Assistant

    2 months ago


    Niagara Falls, Canada Applebay Dental Full time

    **Overview** **Duties** - Assist dentists during examinations and procedures, employing four-handed dentistry techniques to enhance efficiency. - Prepare and maintain dental instruments, equipment, and materials for patient treatments. - Utilize 3D scanning technology to capture accurate dental impressions as needed. - Perform X-ray imaging following safety...

  • Furnace Operator

    6 months ago


    Niagara Falls, Canada Saint-Gobain Full time

    Are you looking to join a well-established company where you can have a long and successful career? With over 350 years of history as a Company, Saint-Gobain has been awarded the TOP GLOBAL EMPLOYER certification for the 6th consecutive year. We offer comprehensive benefits such as: - Competitive pay starting at $28.02/hour - Bonus - Medical, Dental,...