Store Manager
4 months ago
Are you passionate about your work and ready to contribute to the success of DeSerres?
You will be responsible for the overall store operations as well as managing a team of approximately 15 employees, under the supervision of the Regional Director. You will manage all store operations in terms of sales, customer service, inventory and financial control.
**Responsibilities**:
- Plan and organize all aspects of the store operations and ensure it is constantly managed including sales, merchandising, inventory, operational processes, scheduling and salary budget/ratios;
- Determine the appropriate strategies to achieve sales budgets and financial profitability;
- Build an effective team throughout recruitment, orientation and training employees;
- Communicate sales objectives, promotions and events to employees;
- Ensure an exceptional customer service experience including coaching and development of employees utilizing our customer service program;
- Implement corporate policies and procedures and positively manage the implementation of changes;
- Through a constant presence on the sales floor, create a positive work environment encouraging and nurturing employee engagement;
- Supervise and manage schedules and salary budgets;
- Supervise the management of store inventories;
- Ensure a healthy and safe work environment;
- Be present at the community level.
**The qualifications required for the role of Store Manager**
- Bachelor's degree in business administration or related field, or equivalent, or relevant experience;
- Minimum of 5 year’s experience in retail management
- Strong team coaching skills
- Excellent communication, management and inter-personal skills
- Customer oriented
- Mastery of sales techniques;
- Ability to multi task/ strong organizational skills
- Knowledge and understanding of the retail business environment and market tendencies;
- Bilingualism;
- Good knowledge of Microsoft Office software and computerized inventory management system and presence on social networks;
- Varied week, weekend and evening hours.
**About us**:
Founded in 1908, Omer DeSerres is a family-owned business spanning three generations. Our passion for what we do has made us leaders in sales of arts and crafts materials. With a major e-commerce website and 34 stores across the country, DeSerres is the largest retailer of art and craft supplies in Canada. Each store is a treasure trove of creative inspiration, and guarantees a colorful shopping experience that marries art, creativity and the latest new ideas.
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Retail management: 5 years (preferred)
Work Location: In person
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