Service Coordinator
3 months ago
Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.
We are looking for a** Family Service Coordinator** to join our team at** Meadowvale Cemetery.**
- Assist individuals/families in the selection of interment rights, memorials, inscriptions, cremation and all ancillary services.
- Process documents relating to memorialization and interments for customers including arrangement forms, transfer & exchange documents, grave/cremation/removal orders, memorial/inscription/ceramic photo orders, endowments, receipts, invoices, time-payment contracts, accounts receivable, bank deposits, service request, etc.
- Contribute to property maintenance by watching for problem areas when on the grounds and informing the Property Management Team.
- Organize and attend graveside/cremation, interments, or entombments services as required.
- Follow up with customers and internal departments relating to arrangements and memorialization.
- Perform any related sundry activities as assigned.
**Hours/Days of Work**:
- Week One: Monday, Friday & Saturday
- Week Two: Monday, Wednesday & Friday
- 8:30 am to 5:00 pm
**Qualifications**:
- Funeral Director License or Funeral industry experience would be considered an asset.
- A strong commitment to exceeding customer service expectations.
- Excellent interpersonal, communication, problem solving and organization skills.
- Keen eye for detail and ability to multi-task
- Working knowledge of Windows and MS Office
- A valid Ontario “G” Driver’s Licence and a clean Driver’s Abstract
- Working knowledge of the death care industry would be considered an asset.
- Understanding and knowledge of clerical responsibilities would be considered an asset.
At Mount Pleasant Group, we believe our strength is in the passion of our people, and value the unique skills and experiences each individual brings to the team. We embrace diversity and are committed to creating an environment where all individuals are respected, supported and can be their authentic self. We are dedicated to building an inclusive workforce that will allow us to collaborate on deeper levels and better serve the richly diverse communities of which we are privileged to be a part. We encourage applicants of all backgrounds, experiences and identities who are equally committed to diversity, equity and inclusion.
The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Any information received related to an accommodation will be addressed confidentially.
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