Support Centre Specialist
2 months ago
**Company Description** Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.**
As the Support Centre Specialist, you will support Laura Canada by responding to user service calls and resolving their issues according to service level agreements.
**How will you support the team**:
- Route Level 2 and 3 support requests to the appropriate person and inform users of the process.
- Log all support requests with the necessary details and route them to the correct groups and/or person.
- Diagnose and resolve issues within service level agreements.
- Contribute to the solutions knowledge bank.
- Alternate with other team members on various support tasks.
**Qualifications** The people who thrive with us have/are**:
- Excellent knowledge of Microsoft Office, Windows, and Apple products.
- Basic network communication knowledge.
- Organized, resourceful and detail-oriented.
- An understanding of PC hardware operations.
- Strong customer service and communication skills.
- Strong Troubleshooting skills.
- Bilingual in French and English (written and spoken to communicate with internal partners around Canada.)
- Weekend availability.
**Don't miss out on this opportunity to join an amazing team**
**Additional Information
-
Technical Support Specialist
6 months ago
Laval, Canada GCI Support Inc. Full timeGCI Support Inc. is a company focused on delivering IT support and solutions to “Small size Businesses”. About the Job Duties / Responsibilities: - Support the client through the problem resolution process and/or escalate the incident to a higher level - Document all work performed into help desk software - Schedule an onsite visit if required -...
-
Sales Assistant/customer Support Technician
6 hours ago
Laval, Canada Sauna Specialist Inc. Full time**Sauna Spécialiste Inc.** est une entreprise familiale œuvrant dans le domaine du mieux-être. De la conception à la fabrication de sauna Finlandais, bain vapeur, bain tourbillon. Nous sommes fiers distributeurs officiels des marque Harvia, MrSteam, Wedi et Kirami. Nous avons acquis une solide réputation pour la réalisation de travaux pour des projets...
-
Support Specialist
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a Support Specialist to join our team at beBee Professionals in Laval, Canada. In this role, you will provide essential care to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal hygiene, dressing, and mobility.Provide support with medication administration and daily...
-
Administrative Support Specialist
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Laval. As an Administrative Support Specialist, you will be responsible for handling a variety of administrative tasks, ensuring smooth day-to-day office functions.Key Responsibilities:Manage office correspondence, including...
-
Medical Support Specialist
3 weeks ago
Laval, Quebec, Canada Proxim Samia Ould Braham Full timeOverviewAt Proxim Samia Ould Braham, we are seeking a highly skilled Medical Support Specialist to join our team. This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our organization.Job DescriptionThe Medical Support Specialist will be responsible for ensuring the accuracy of...
-
Sales Support Specialist
6 months ago
Laval, Canada infoObject Full time**Title - Sales Support Specialist** **Work Location: Laval Quebec CAN H7P 6C5** **Description**: **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining...
-
Sales Support Specialist
6 months ago
Laval, Canada Infoobjects Inc Full time**Title - Sales Support Specialist** **Work Location: Laval Quebec CAN H7P 6C5** **Description**: **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining...
-
Sales Centre
6 months ago
Laval, Canada Sunwing Vacations Group Full time**About Us**: The Opportunity! The Sales Support Agent will be responsible of providing the best resolution option to ensure a good customer experience. They are responsible for supporting the Sales Centre's administrative work **What You’ll Do**: - Work closely with our internal teams and Airline departments to provide exceptional sales resolution...
-
Garden Centre Sales Associate
6 months ago
Laval, Canada Canadian Tire Full timeAre you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...
-
Sales Support Specialist
6 months ago
Laval, Canada infoObject Full time**Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling organization. This will...
-
Sales Support Specialist
6 months ago
Laval, Canada Infoobjects Inc Full time**Description**: **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling...
-
Sales Support Specialist
6 months ago
Laval, Canada InfoObjects Full time**Description**: **Position Summary**: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling...
-
Technical Support Specialist
4 weeks ago
Laval, Quebec, Canada Vertex Full timeAre you a problem-solver with a passion for refrigeration systems?Job Description:We're seeking a skilled Technical Support Specialist to join our team at Vertex.About the Role:As a Technical Support Specialist, you will be providing remote technical support for refrigeration systems.Your Key Responsibilities:Assist customers in troubleshooting and resolving...
-
Collision Centre Manager
6 months ago
Laval, Canada AutoCanada Inc. Full time**Collision Centre Manager** **Carrosserie Certifiee Laval / BMW MINI Laval Collision Centre** **Laval, QC** Are you seeking a career where you get to make the best use of your management experience, lead a growing and successful Collision Centre, and gain opportunities to further your career growth and leadership capabilities in a culture that invests in...
-
Childcare Support Specialist
3 weeks ago
Laval, Quebec, Canada Private Home Full timeJob OverviewWe are seeking a qualified Childcare Support Specialist to join our team at Private Home. As a key member of our support staff, you will be responsible for providing top-notch childcare services to families in need.Estimated SalaryThe estimated salary for this position is $25-$35 per hour, depending on experience and qualifications.Key...
-
Client Support Specialist
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled Client Support Specialist to join our team at beBee Professionals. In this role, you will be responsible for providing exceptional service to our customers, resolving issues, and documenting interactions.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate...
-
Financial Support Specialist
3 weeks ago
Laval, Quebec, Canada Jusval transport Full timeCompany Overview: Jusval Transport is a dynamic transportation company seeking a skilled Financial Support Specialist to join our team.The ideal candidate will be responsible for supporting the financial operations of the company, ensuring accuracy and timeliness in all financial transactions.Salary: $45,000 - $60,000 per yearJob Description: As a Financial...
-
Administrative Support Specialist
3 weeks ago
Laval, Quebec, Canada Agos Immigration Inc. Full timeAbout Agos Immigration Inc.At Agos Immigration Inc., we are dedicated to providing top-notch immigration services. As an administrative support specialist, you will play a vital role in ensuring the smooth operation of our office.Job SummaryWe are seeking a highly organized and detail-oriented administrative support specialist to join our team. This is a...
-
Microsoft Systems Support Specialist
2 months ago
Laval, Canada NavitsPartners Full time**Microsoft Systems Support Specialist** **Responsibilities**: - Manage Microsoft domain services, including Active Directory, ADFS, DNS, DHCP, Group Policies, and LAPS. - Perform comprehensive patching for server and desktop systems. - Act as a specialist in Windows 10/11 and Office suite deployment. - Maintain and oversee Windows Server operations and...
-
Technicien.ne Centre Assistance
6 months ago
Laval, Canada Metro Inc. Full time**Titre du poste**: Technicien.ne centre assistance **Numéro de la demande**:36924 **Catégorie d'emploi**: Administration **Division**: Nat - Systèmes d'information (80069756) **Département**: Technologie de l'information **Lieu de travail**: METRO - LAVAL - BOUL ST-MARTIN (#M-LAVL) **Province**: Canada : Quebec **Type d'emploi**: Permanent Venez...