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Banquets Houseperson

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Vancouver, Canada Fairmont Pacific Rim Full time

Company Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

**Job Description**:
Why work for Fairmont Pacific Rim?
- Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver
- Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city
- A Food & Beverage division that promotes growth, cross-training and career development opportunities
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- A competitive rate of $22.45 per hour
- Complimentary meal through our Colleague Dining Program
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements
- Paid vacation, sick leave, 12 paid statutory holidays, and annual birthday leave for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
- Firm believers in diversity - we have colleagues from 60 countries
- One free stay through our BE OUR Guest Program, in addition to an Employee discount card that provides up to 50% discounted rate for travel in 5100+ ACCOR hotels in over 110 countries worldwide

What you will be doing:

- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Ensuring all function rooms are properly cleaned and set to specifications
- Ensuring all equipment is properly stored and accounted for
- Clear and reset tables as well as ensuring service areas are clean and tidy
- Follow outlet policies, procedures and service standards
- Maintain standards of hygiene for food handling and presentation, following all safety and sanitation policies when handling food and beverage

**Qualifications**:
Your experience and skills include:

- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team

Additional Information

Your team and working environment:

- Be a part of a spectacular event As a Banquet Houseperson with Fairmont Pacific Rim, you will create a special event that our Guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience.
- Join our team and be part of an award-winning, Michelin recommended Hotel

Visa Requirements:
Our commitment to Diversity & Inclusion:

- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.