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Dispatch / Logistics Coordinator - Winnipeg

4 months ago

Winnipeg, Canada Frontier Supply Chain Solutions Inc. Full time

**Dispatch / Logistics Coordinator Winnipeg - Full Time**

Frontier Supply Chain Solutions Inc is a medium sized provider of US and Canadian Customs Services, Trade Consulting, Supply Chain Logistics, including parcel, courier delivery, and warehousing services.

Frontier is seeking a Dispatch / Logistics Coordinator in our Winnipeg location to support our Client and Customer service needs. As a Dispatch / Logistics Coordinator, you will be responsible for coordinating and managing requests from customers, with the goal of meeting and exceeding customer expectations, while accurately tracking various shipment pick-ups to their final deliveries. The ability to work in a fast-paced, challenging environment is critical. Execution of job duties will require a team-oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations for FrontierSCS contractors, company drivers and customers.

This is a permanent full time role from Monday to Friday. Shifts will be 8.00 hours in duration and may vary between the hours of 7:00 am to 7:00pm.
- Main responsibilities:_
- Communicating with our Warehouse Manager and Drivers on the status of our Clients inbound and outbound freight.
- Performing daily tracking and coordination activities including updating information to our dispatch system and notifying our drivers as new information is received.
- Identifying and resolving issues arising from drivers or company error regarding delivery, pick up, or transfer requests, escalate to management as necessary.
- Providing enhanced client customer service professionally and courteously.
- Help with projects such as researching options or opportunities.
- Skills desired:_
- Excellent Customer service skills are required.
- Experience with external & internal Customer communication.
- Ability to problem solve in a timely manner.
- Must have the ability to prioritize daily tasks, which include routine and non-routine phone calls and web requests.
- Ability to multitask.
- Time management, can prioritize & action.
- Ability to get work done well & accurately.
- Experience with courier/city dispatching required.
- Ability to work in a fast paced environment
- Excellent computer skills. Can learn software easily.
- Education in Supply Chain Logistics or Warehousing are assets.
- Must be eligible to work in Canada.

Please send your cover letter and resume with details regarding compensation and availability for interview. Only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Application question(s):

- Describe your dispatching experience.
- Can you reliability get to our location at 310-555 Hervo Street, R3T 3L6.
- Can you legally work in Canada.
- Why do you want this role and to work for our firm?
- 1a. What size of fleet were you dispatching?

1b.. Who were your dispatching?

Work Location: In person

Application deadline: 2024-06-05
Expected start date: 2024-06-10