Service Area Manager

6 months ago

Ontario, Canada Borealis Fuels & Logistics Full time

**Organization Information**

Borealis Fuels & Logistics is an international company that distributes and sells propane (LPG) for domestic energy consumption. Borealis is one of North America's fastest-growing propane companies. Borealis’ customers are residential, commercial, and industrial consumers. Borealis works with domestic propane producers to deliver its customers the most cost-effective and reliable solution. Borealis’ primary objective is to offer the best full-fuel service and customer experience. We utilize technology, share accurate information, and respond promptly. Borealis performs service work, delivers fuel to customers, and has a network of bulk transport vehicles moving fuel across Canada and the USA.

Borealis deems this position an essential role within its organization for its operations and expansion in Canada. The Service Area Manager would coordinate and execute all service work in Thunder Bay and northwestern Ontario. Reporting to the Area Manager, this role is focused on delivering premium customer service to all residential, commercial, and industrial clients.

**Duties & Responsibilities**:

- Manage Borealis' day-to-day service activities in the specified area;
- Help Borealis build and lead a strong service team with skilled labour;
- Mentor and coach new employees and apprentices;
- Coordinate new tank installations and tank swap-outs with the Area Manager;
- Design, build, permit and service bulk storage facilities;
- Design, build, permit and service industrial gas distribution systems;
- Participate in weekly operations meetings with the Borealis team;
- Participate in Business Development activities and initiatives;
- Participate in community events funded by Borealis;
- Install, repair, service, and replace propane gas appliances, regulators, gas meters, valves, burners, and vaporizers in residential, commercial, or industrial-related properties and areas;
- Support the Borealis team in estimating and preparing proposals for new commercial and industrial customers.

**Education/Experience**:

- Experience leading gasfitting teams is an asset;
- Licensed G1 or G2 Gasfitter in Ontario;
- Class A or D commercial driver's licence with Air Brake endorsement (Z) to be done if not acquired yet;
- Bulk handling, tank inspections, and bottle fill PTI recognized courses (Borealis will provide training if required);
- Transportation of Dangerous Goods training and certification.

**Position Requirements**:

- Extensive knowledge of the propane and LPG industry,
- Extensive knowledge of gas-fired appliances,
- Proficient with computers and office software,
- Exceptional communication and time management skills,
- Multitasking and the ability to work with teams,
- Communication and self-organization skills, a hands-on mentality,
- Attention to detail and a self-starter,
- Ability to work away from home from time to time to execute large projects and/or service remote customer locations.

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