Assistant Retail Manager

5 months ago

Calgary, Canada clear float spa Full time

**Do you crave stillness? How about working in an environment and community that cultivates and enhances stillness and mindfulness? clear float spa is your answer.**

**clear float spa** is the product of our passion to spread the joys and benefits of stillness, float therapy and infrared saunas throughout the community. We are passionate about creating an unparalleled customer experience and are looking for outgoing hard-working individuals to join the **clear float spa** team.

Please visit our website at **clearfloat.ca** to learn more about our company.

**ALL APPLICATIONS MUST BE ACCOMPANIED BY A COVER LETTER. NO EXCEPTIONS.**

We have an immediate opening for an **Assistant Retail Manager** in our Calgary location in the Mission neighbourhood. This opportunity requires a results-oriented, individual, who thrives on building relationships and accepting new challenges within an entrepreneurial environment.

Our new teammate will enjoy working in a wellness environment with access to our amenities, make meaningful connections with our long-standing community of wellness seekers, and make lots of tips along the way

**ALL APPLICATIONS MUST BE ACCOMPANIED BY A COVER LETTER. NO EXCEPTIONS.**

Reports to: President

**Key Duties and Responsibilities**
- Customer Sales - checking customers in, up-selling, customer follow-up and customer experience
- Responsible for opening and closing duties depending on the shift schedule
- Develop and maintain strong relationships with customers
- Deals with everyone in a professional and genuine manner
- Has a desire to genuinely connect with people
- Greet all customers at the door and determine their needs and demands
- Consistently communicate with the President regarding any/all changes
- Ensure all pricing and any extras are understood by customers and they always know what to expect next
- Stay up to date on all new products and improvements
- Ensure shift coverage in collaboration with the President
- Return all customer phone calls within 20 minutes

**Experience**
- Min 3 years of customer-facing sales or customer service experience
- Strong verbal and written communication
- Thrive in a unique entrepreneurial environment
- Previous experience in a business administrative role is an asset
- Yoga or health and wellness background is a bonus
- Flexible schedule and the ability to work weekends
- You have a passion for delivering an exceptional customer experience
- You have an entrepreneurial spirit and can get work done with mínimal supervision
- Your attention to detail is unparalleled
- You can visualize the next step in the sales process so your customer is always aware of what to expect next

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Wellness program

Schedule:

- 8 hour shift
- Evening shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Calgary, AB T2S 2S4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Location: In person

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