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Client Care Specialist

4 weeks ago

Nepean, Canada VetCare Canada Full time

Welcome, we're thrilled you are considering joining the team at Fisher Glen Animal Hospital If you've ever desired to join a busy, client-centered small animal practice in our nation’s capital, today is your lucky day—we are hiring a Veterinary Assistant at Fisher Glen Animal Hospital One of the most visited cities in Canada, Ottawa boasts seven national museums, iconic Canadian treats, and year-round outdoor events and activities. Ottawa is also home to Parliament Hill. Experience the entire country's culture, sights, and flavours—all in one breathtaking city

**About The Role**:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

**What We Offer**:

- Competitive Base Salary
- Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off

**Meet VetCare**:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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