Carrier Sales Manager

3 months ago

Mississauga, Canada Bison Transport Full time

The Carrier Sales Manager (CSM) is accountable for the daily and ongoing function of the Bison Logistics capacity procurement team. This includes the monitoring of freight volumes, service levels, margins, carrier performance, carrier and order growth and maintaining the overall performance of the department. As a brokerage leader, the CSM is required to manage the adherence to brokerage standard practices to ensure best practices are being leveraged to achieve optimum results.

**Logistics Brokerage Management**
- Monitoring the key functions of Logistics and making any inputs necessary on a given day (either directly or indirectly) to fill gaps identified.
- Identifying and matching longer-term freight and carrier availability, timeliness, and accuracy of communication with customers and carriers, troubleshooting and balance management, as well as tracking progress to established volume, margin, cost to purchase transportation (CPT), equipment spend and level of service (LOS) targets.
- Leading and monitoring business profitability which includes the management of cost of purchased transport (CPT) compared to rates levels on the loads being moved and acting on business in the network that is not producing satisfactory margin.

**Carrier Development & Carrier Management**
- Managing the overall performance, growth and satisfaction of the Logistics carrier base. With this, carrier capacity growth and retention must be realized to support the capacity needs of the business and its customers. This includes managing carrier performance.
- With either direct involvement or through other brokerage leaders, the CSM will ensure that regularly scheduled carrier reviews are conducted to support proactive carrier management addressing the needs of the Logistics carriers and the business.

**Carrier programs and Data Management**
- Collaborate with internal resources to develop roll out and ensure the utilization of, carrier programs. Carrier programs will support the overall carrier development & loyalty initiatives.
- Researching and advising on Bison’s competitiveness to the marketplace and position Bison Logistics as a preferred 3PL to current and future carriers.

**Leadership**
- The CSM is responsible for the ongoing review, performance management, discipline, and motivation of Logistics employees through day-to-day monitoring and supervision of employees. This includes clearly defined role expectation, training, feedback and development.
- Minimum of 5 years selling 3PL and Transportation Services.
- Minimum of 3 years of people management experience in transportation services.
- Excellent initiative and motivation skills.
- Excellent problem-solving skills.
- Excellent organizational skills.
- Strong attention to detail.
- PC skills - Windows, MS Office Suite, and the ability to learn new software.
- Ability to work in a multi-task environment.
- Strong interpersonal, communication, and customer service skills.
- Conflict Resolution.
- Demonstrated professionalism in all aspects of service provision to all organizational levels.

**Why Bison**:

- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams

**About Bison**:

- Celebrating over 50 years in Business
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

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