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Manager, Ips Operations
5 months ago
Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
**Position Highlights**
As a Manager Integrated Protection Services (IPS) Operations, you will be responsible for all aspects of planning, organization and directing protection/security operations, investigations, quality assurance and training within your assigned portfolio. As a member of the IPS leadership team you will ensure the on-going commitment to continuous quality improvement in service delivery and sustained emphasis on staff and patient safety.
We currently have three new Full Time opportunities for the position of
**Manager, IPS Operations** to join our team based out of Central City Tower located in Surrey, BC.
**As Manager, IPS Operations, your work may include the following**:
- Ensures departmental strategic priorities are achieved and develops both short and long term objectives for the assigned portfolio that align with organizational and departmental mission, vision and values.
- Hires staff, trains, supervises, conducts formal performance appraisals, disciplines and terminates staff within the department.
- Continuously monitors and evaluates protection/security operations to ensure compliance with health organization policies and procedures and relevant government legislation.
- Continuously monitors and evaluates service delivery across the portfolio.
- Provides leadership and direction to IPS staff (who may themselves carry supervisory responsibilities) and through them front line IPS staff. Ensures continual staff development, education and training is provided within budget and guidelines to ensure levels of knowledge and skill are maintained.
- Implements quality improvement measures within the portfolio and regularly prepares and submits reports on these activities.
- Responsible for annual operating and capital budgets within the portfolio and ensures expenditures are within parameters.
- Provides after hours on-call function for IPS for the Organizations, as assigned.
- Performs other duties as required.
**To join our team, ideally, we will be looking for you to have**:
- A level of education, training and experience equivalent to a Master’s degree in Criminology, Criminal Justice, Business Administration or a related field
- Seven (7) years’ recent related management experience in a large institutional or campus environment, including a minimum three (3) years’ supervisory experience managing protection services, contracted services and security investigations for a large complex multi-site organization
- Certified Health Care Protection Administrator (CHPA) or equivalent designation
- Valid Class 5 BC Driver’s Licence.
An equivalent combination of education, training, and experience may be considered.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Manager, Integrated Protection Services (IPS) is responsible for all aspects of planning, organization, and directing protection/security operations, investigations, quality assurance and training within their assigned portfolio. Ensures policies and procedures comply with professional, legal and health organization standards. As a member of the IPS leadership team, plays a key role in the development and implementation and evaluation of services and strategic development. Ensures the on-going commitment to continuous quality improvement in service delivery and sustained emphasis on staff and patient safety through a commitment to a culturally safe therapeutic environment from a trauma informed perspective.
**Responsibilities**:
- Ensures departmental strategic priorities are achieved and develops both short and long term objectives for the assigned portfolio that align with organizational and departmental mission, vision and values.
- Hires staff, trains, supervises, conducts formal performance appraisals, disciplines and terminates staff within the department.
- Continuously monit
